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Premium Research Apr 2026
... providers, and contracting nuances. IT sourcing, procurement and vendor management leaders can use this presentation to develop a sourcing strategy for SaaS AMS and structure optimal deals. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Danny Kreidy   |   Rajib Gupta   |   Arvind Rajagopal   |   Sundar Viswanathan   |   Purnendu Gupta   |   Alan Stanley   |   Neeraj Sharma
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Premium Research Apr 2026
... workforce execution capacity, reassess enterprise-level goals and cascade them into clear business unit, team and individual goals. When to Use Directions for Use Contributor Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Annika Jessen
Premium Research Apr 2026
... Successful AI strategies proactively address talent risks as well as technical deployments. By educating the board on nine critical AI talent risks, CHROs can reduce the likelihood of underperformance and protect business value. Leverage Gartner’s AI Talent Risks Heat Map to prioritize these risks and ...

Analyst(s):   Shayla Combs   |   Brent Cassell
Research May 2026
... Access Insights Already a Gartner client? 1Q26 started to pivot beyond AI infrastructure toward operationalizing artificial intelligence. Larger providers and those focusing on AI for revenue generation started to break away from the pack focusing on productivity, automation and cost takeout. Mastering ...

Analyst(s):   Matthew Brown   |   Anthony Bradley   |   Chrissy Healey   |   Mark McDonald   |   Eric Goodness   |   Rajesh Kandaswamy
Research Oct 2026
... construct innovative digital products using design, artificial intelligence, and complementary technological expertise. IT procurement leaders can leverage this research to evaluate and shortlist potential service partners. Strategic Planning Assumptions Market Definition/Description Magic Quadrant Vendor Strengths ...

Analyst(s):   Jaideep Thyagarajan   |   Nathan Davie   |   Ryan McKinney
Premium Research Apr 2026
... challenging time of fluctuating growth, a combination of services opportunities, and cannibalization by assets and AI. This Leadership Vision outlines actions to take in 2026 to set the pace for practice success. Overview Recommended Actions Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Jennifer Barry   |   Ted Chamberlin   |   Cathy Tornbohm   |   Chrissy Healey   |   Dane Anderson   |   Craig Lowery
Research Jan 2026
... working within limited resources. This research will help them find the right solution to meet a midsize enterprise’s needs. Analysis Market Differentiators Considerations for Technology and Service Selection Notable Vendors Gartner Insights Abstract ...

Analyst(s):   Patrick Long
Research May 2026
... coupled with the rapid evolution of the ServiceNow product portfolio demands more dynamic platform staffing strategies. SPVM leaders must align in-house, managed services, and/or hybrid sourcing models with platform maturity to achieve meaningful and cost-effective outcomes. Insights at a Glance Impact ...

Analyst(s):   Matt Baldino   |   Jess Aggio
Webinar On-Demand
... risks and align audit functions with rapidly evolving business needs. In this Gartner webinar, you’ll uncover the top priorities and imperatives for CAEs in 2026, based on Gartner’s latest survey and expert analysis. Learn how to benchmark your plans, address mission-critical challenges and position your ...

Analyst(s):   Brian Andersen   |   Gisele Antunes
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