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Research Oct 2025
... Access Research Already a Gartner client? As enterprises deploy AI agents, process intelligence becomes a critical enabler for governance. It detects bottlenecks, guides context-aware decisions and delivers predictive insights to drive continuous improvement. Recent acquisitions and vendor announcements ...

Analyst(s):   Tushar Srivastava   |   David Sugden   |   Adam Briggs   |   Marc Kerremans
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Premium Research Dec 2025
... broad deployment appeal for organizations with multiple agent platforms. Key risks include a lack of robust native cross-platform governance and security features, the absence of an agent marketplace until 2026, as well as not providing pricing information until January 2026, which could lead to unexpected ...

Analyst(s):   Avivah Litan   |   Max Goss   |   Nikos Drakos   |   Joe Mariano   |   Sarah Davies   |   Simone Cleminson
... Gartner Says Artificial Intelligence Could Turn Some Skilled Practices Into Utilities By 2022, Smart Machines and Robots May Replace Highly Trained Professionals in Tasks Within Medicine, Law and IT CIOs have a major role to play in preparing businesses for the impact that artificial intelligence (AI) will ...
Premium Research May 2026
... Software architects must establish platforms that support deployment and operation of multiple independent and integrated AI agents. These platforms require strict security, robust data privacy, observability, cost management, and comprehensive governance. Architecture Brief Architecture Use Cases Architecture ...

Analyst(s):   Steve Deng   |   Gary Olliffe
Premium Research Jul 2026
... empower software engineering teams to meet business objectives for productivity, sustainability, and growth. This research highlights the top six technology trends that software engineering leaders must track and act on in the second half of 2026 and beyond. Insights at a Glance What You Need To Know Why ...

Analyst(s):   C.A. Swan   |   Manjunath Bhat   |   Alex Coqueiro   |   Joachim Herschmann   |   Brian Minning   |   Mark O'Neill
Webinar On-Demand
... complimentary Gartner legal and compliance webinar as a Gartner expert presents insights from the 2026 Legal, Compliance and Privacy Hot Spots research. This session will help you identify emerging risks and opportunities for your organization over the next two years. By understanding the drivers behind these risks ...

Analyst(s):   Ross P Gardiner
Premium Research Jan 2024
... be a priority for organizations committed to bolstering their DEI outcomes. This research provides insights for DEI leaders to assess capabilities among service-focused content providers so they can determine which solutions best meet their specific needs. Overview Market Definition Market Description ...

Analyst(s):   Chandra Robinson   |   CV Viverito
Premium Research Jan 2025
... fundamental channel for digital marketing leaders, but choosing the right technology partner is complicated by the similarity of features offered by vendors. Advance your email marketing performance by choosing the best provider for your current and future needs. Overview Market Definition Market Description ...

Analyst(s):   Noam Dorros   |   Matt Moorut
... STAMFORD, Conn., April 25, 2018 Gartner Says Global Artificial Intelligence Business Value to Reach $1.2 Trillion in 2018 Customer Experience Represents the Majority of AI Business Value Through 2020 Global business value derived from artificial intelligence (AI) is projected to total $1.2 trillion in 2018, ...
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