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Premium Research Jun 2026
... To scale AI safely and avoid duplicative spend and governance failure, leaders responsible for AI must use-case-based AI governance and deploy a portfolio of interoperable guardrails across data, models, and agents. No single vendor can deliver end-to-end secure, trustworthy and safe AI. Leaders must ...

Analyst(s):   Ray Collins   |   Rita Sallam   |   Brandon Medford   |   Daryl Plummer   |   Lauren Kornutick   |   Joel Backaler   |   Meghan Hollis   |   Sumit Agarwal   |   Sarah Davies   |   Stefan Dumitrescu   |   Anurag Raj
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Announcement May 18 2021
... Gartner Says Sales Leaders Should Adopt AI-Based Guided Selling to Increase the Chances of Closing New Deals Gartner Analysts Discuss Emerging Sales Technology Initiatives at the Virtual Gartner CSO & Sales Leader Conference, May 17-18 Artificial intelligence (AI) functionality has permanently transformed ...
Research Apr 2025
... execution of a robust ServiceNow solution strategy. Overview Strategic Planning Assumption Market Definition Market Description Market Direction Market Analysis Representative Vendors Vendor Profiles Market Recommendations Gartner Recommended Reading Gartner Research ...

Analyst(s):   Tom Sieber   |   Biswajit Maity   |   Andrew Miljanovski   |   Jess Aggio   |   Matt Baldino   |   Mark Ray
Premium Research May 2026
... Software testing tools are becoming unified autonomous AI agent-led workspaces. Software engineering leaders must adopt agentic testing platforms to manage the increasing complexity and nondeterministic nature of agentic AI applications alongside traditional software development. Insights at a Glance ...

Analyst(s):   Joachim Herschmann   |   Sushant Singhal   |   C.A. Swan   |   Ross Power
Premium Research Jan 2026
... Effective enterprise IT governance is a source of competitive advantage and growth. This assessment tool helps CIOs and other enterprise leaders to evaluate IT governance effectiveness to identify opportunities for further improvement. When to Use Directions for Use Contributors Gartner Recommended Reading ...

Analyst(s):   Remi Gulzar
Premium Research Jul 2026
... Consult the Board survey summary features inputs from 17 Gartner Research Board for Global CIOs and Technology Infrastructure Research Board members on COD governance, communication data capture, device management platforms, and mobile data auditability. Overview Summary of Results Survey Results Detail ...

Analyst(s):   Consult the Board Research Team
Research Jun 2026
... Already a Gartner client? Software engineering leaders are scaling development of AI agents and AI-powered applications, but struggle to select an AI application development platform that meets their teams’ needs. Use this guide to make your selection based on application pattern, model access, and deployment ...

Analyst(s):   Cary Pillers   |   Tigran Egiazarov   |   Luke Parker
Premium Research Jul 2026
... Growth requires designing backward from desired outcomes, not merely forward from existing processes. Centralized, cross-functional governance uncovers strategic opportunities for both efficiency and growth. Insights at a Glance Issue Impact Implications Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Corwin Hee
Premium Research Jun 2026
... Fresh insights on emerging trends Microsoft announced Autopilots as its latest iteration of AI agents and the next step in embedding AI agents into work. IT leaders and architects must establish strong governance for Autopilots. Without these controls, evaluation, accountability and costs are unmanageable ...

Analyst(s):   Helen Poitevin   |   Kyle Davis   |   Mike Warren   |   Max Goss
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