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Premium Research Nov 2025
... CMOs are pursuing growth and technology transformation goals in 2026 — challenging goals amid a quickly evolving environment. To succeed, they must proactively shape enterprise and AI strategies, focus on how technology specifically meets customer needs and set goals across multiple time horizons. Insights ...

Analyst(s):   Sharon Cantor Ceurvorst   |   Janine Kanters
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Research Jan 2026
... Access Insights Already a Gartner client? Edge networking is expanding across IoT, OT, facilities, building automation and line of business domains. This roadmap helps heads of I&O develop integrated and cross functional connectivity strategies that align with enterprise goals and reduce operational r ...

Analyst(s):   Tim Zimmerman   |   Mike Leibovitz
Research Jan 2026
... Access Insights Already a Gartner client? Increased global uncertainty, heightened reliance on emerging technologies, decreased executive focus on workforce issues and resource constraints demand a new approach. This resource center provides CHROs with benchmarks, tools and guidance to help prioritize ...

Analyst(s):   Emily Strother   |   Jane Alancheril
Premium Research Nov 2025
... Enablement leaders must make a strategic shift to drive seller behavior change in the AI era. This requires a robust strategy that accelerates change adoption, finding new ways to leverage data, AI and technology for enablement responsibilities and updating the enablement team with new skills. Overview ...

Analyst(s):   Doug Bushée   |   Melissa Hilbert   |   Shayne Jackson   |   Betsy Gregory-Hosler   |   Bill Yetman
Premium Research Sep 2026
... Please find below all of the presentations associated with the Gartner Research Board for Global Heads of IT Sourcing & Supplier Management Cycle 3 2026 Meeting. Gartner Insights Abstract ...

Analyst(s):   Research Board Research Team
Premium Research Nov 2025
... continues to expand its market presence as an AI platform and a governed system of action for rapid AI-enabled transformation and acceleration. CIOs and IT leaders can leverage this research for the latest insights on ServiceNow’s evolving role across workflow orchestration, AI governance, autonomous agents ...

Analyst(s):   Deepti Gopal   |   Alastair Woolcock   |   Kelli Smith   |   Dennis Gaughan   |   Mike Gotta   |   James Boyle   |   Nicole Paripurana   |   Jess Aggio   |   Kumar Dhir   |   Jan Cook   |   Susan Welsh de Grimaldo   |   Colin Fletcher
... early AI governance. Earlier in his career, he spent 11 years in banking and payments, progressing from software and security architecture into senior risk leadership. His practitioner experience includes managing enterprise security architecture, building the security, identity, and governance programs ...
Research Aug 2025
... application platforms remove infrastructure management complexity and enable product teams to deliver cloud-native applications and AI agents. This research helps software engineering leaders evaluate cloud-native application platform vendors and find the best fit for their organization. Market Definition ...

Analyst(s):   Mukul Saha   |   Prasanna Lakshmi Narasimha   |   Tigran Egiazarov
Premium Research Feb 2025
... This step-by-step guide includes documents and tools to help IT service management leaders build an artificial intelligence strategy for their IT service desk that significantly boosts end-user productivity, eases agents’ workload and optimizes service desk performance. Overview Steps Gartner Recommended ...

Analyst(s):   Mark Cleary   |   Melanie Freeze
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