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Announcement June 02 2025
... essential steps, organizations can effectively manage third-party risks.” Additional information is available to clients in the Gartner report Market Guide for Third-Party Risk Management Technology Solutions. Nonclients can download the eBook Stay Ahead of Growing Third Party Risk. About the Gartner ...
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... This comprehensive planning guide provides actionable steps to align technology priorities with long-term goals and deliver sustainable value. I&O role questions Gartner can help answer How will Generative AI impact Digital Workplace Infrastructure and Operations? Through 2026, more than 80% of independent ...
Research Jul 2026
... engineering teams are adopting AI tools unevenly due to tool sprawl, rapid AI change, review burden and risk concerns. Reduce this friction through curated developer platforms, funded peer-based learning, platform-harness engineering for coding agents and automated governance guardrails. Insights at a Glance ...

Analyst(s):   Aliyah Camacho   |   Luke Parker   |   Keith Holloway
Research Jun 2026
... struggle to keep up with rapid cloud innovation. Instead of tracking every change, they should support CCOE-led cloud service life cycle governance, aligning skills, platform teams and FinOps to manage innovation continuously while maintaining control, cost and operational stability. Insights at a Glance ...

Analyst(s):   Rizvan Hussain   |   Lydia Leong
Premium Research Jul 2024
... technologies. Use this Market Guide to identify healthcare CRM solutions that drive consumer engagement, improve experiences, optimize workflows and advance business intelligence. Overview Market Definition Market Description Market Direction Market Analysis Representative Vendors Market Recommendations Gartner ...

Analyst(s):   Mark Gilbert   |   Faith Adams
Premium Research Apr 2025
... — with AI and other advancements shaping new impacts to the market. Use this Market Guide to evaluate tools that streamline external communications workflows, track reputation metrics and measure the impact of earned media. Overview Market Definition Market Description Market Direction Market Analysis ...

Analyst(s):   Amber Boyes
Premium Research Jan 2025
... partners, maximizing ROI. Consumer goods CIOs can use this Market Guide to identify solutions and practices to optimize their investment. Overview Market Definition Market Description Market Direction Market Analysis Representative Vendors Market Recommendations Gartner Recommended Reading Note 1: Representative ...

Analyst(s):   Ellen Eichhorn
Premium Research Jun 2024
... generative AI to enhance the use of contextual knowledge in the customer service journey. Customer service and support technology leaders can use this Market Guide to identify the business value that such vendor innovations can deliver. Overview Strategic Planning Assumption Market Definition Market Description ...

Analyst(s):   Drew Kraus   |   Pri Rathnayake
Premium Research Sep 2024
... them to capture new business. This guide helps bank CIOs assess solutions based on factors such as composability, emerging technologies and user experience. Overview Market Definition Market Description Market Direction Market Analysis Representative Vendors Market Recommendations Gartner Recommended ...

Analyst(s):   Agustín Rubini   |   Derek Frost
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