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... tools to build on the fundamentals of data management, business intelligence (BI), and analytics; harness innovative technologies such as artificial intelligence (AI), blockchain and the Internet of Things (IoT); and accelerate the shift toward a data-driven culture to lead the way to better business outcomes ...
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Research Jan 2021
... technological modernization of specific functions. Overview Strategic Planning Assumption Market Definition Market Description Market Direction Market Analysis Representative Vendors Vendor Profiles Market Recommendations Gartner Recommended Reading Note 2: Operations Support System (OSS) Definition and Functionalities ...

Analyst(s):   Susan Welsh de Grimaldo   |   Amresh Nandan
Research Dec 2020
... operations. CIOs can use this Market Guide for insights on GIS directions and providers in order to support improved business operations and digital transformation initiatives. Overview Market Definition Market Description Market Direction Market Analysis Representative Vendors Market Recommendations Gartner ...

Analyst(s):   Nicole Foust   |   Simon Cushing   |   Lloyd Jones
Premium Research Oct 2019
... describe the market for strategy and innovation roadmapping tools. Enterprise architecture and technology innovation leaders use these tools to visualize complex relationships and interdependencies over time to convey the state of plans and change to senior business leaders. Market Definition Market Description ...

Analyst(s):   Philip Allega
Premium Research Apr 2026
... First Takes Fresh insights on emerging trends The governance features announced at Google Cloud Next ‘26 offer improvements to their native agent controls. Yet, CIOs must not rely on them solely. To avoid compliance failures and digital friction as agentic AI proliferates, they must supplement with third- ...

Analyst(s):   Avivah Litan   |   Rachel O'Farrell   |   Sarah Davies
Premium Research Apr 2026
... ChatGPT Enterprise from a conversational assistant into a semiautonomous execution engine. Application leaders must act now to prepare for the governance challenges of giving AI write access across enterprise systems, using selective pilots to control costs and realize value. Analysis Gartner Recommended Reading ...

Analyst(s):   Olga Martí   |   Sohail Majumdar
Premium Research Mar 2026
... To harness the value of AI-augmented EA effectively, heads of enterprise architecture must evolve team governance to create the structures, oversight, and processes to enable effective human-AI collaboration. This research highlights four key aspects to ensure AI-augmented EA delivers maximum value to ...

Analyst(s):   Ankita Khilare   |   Duncan Robson
Research Mar 2026
... and Data Data Analysis Capabilities Customer Journey Visualization Automated Action Voice of Employee Input Enterprise Support Go-to-Market Model Support Application of AI VoC Data Sources Are Surveys Only VoC Data Sources Include Indirect Feedback VoC Data Sources Extend to Inferred Feedback VoC Data ...

Analyst(s):   Michael Maziarka   |   Deborah Alvord   |   Brad Fager   |   Maria Marino   |   Chad Storlie
Premium Research Feb 2025
... vital for driving revenue and profitability through unified retail commerce. Retail CIOs need to be proactively involved in identifying new solutions that link assortment planning, space planning, replenishment operations and store execution. Overview Market Definition Market Description Market Direction ...

Analyst(s):   Robert Hetu
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