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Research Sep 2026
... a Gartner client? API management platforms now enable both conventional API use cases and advanced agentic and generative AI scenarios. This research evaluates 17 leading solutions across five critical use cases to help organizations select the best-fit platform for their needs. Overview What You Need ...

Analyst(s):   Nicholas Carter   |   Shameen Pillai   |   John Santoro
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Research Feb 2022
... when CSPs look for evolution of their OSS for 5G, NaaS and a factory approach for service operations. CSP CIOs can utilize this Market Guide during OSS transformation planning and sourcing for design and orchestration solutions. Overview Strategic Planning Assumption Market Definition Market Description ...

Analyst(s):   Amresh Nandan   |   Susan Welsh de Grimaldo
Research Mar 2024
... classic AI approach, their generative AI plans for network operations are still far from perfectly formulated. CSP CIOs can use this Market Guide to develop and reevaluate their sourcing strategy to select AI vendors that meet both current and future demands. Overview Market Definition Market Description ...

Analyst(s):   Pulkit Pandey   |   Kameron Chao   |   Peter Liu
Research Nov 2024
... crucial for many CSP objectives, such as automated operations, improvement in customer experience, intent-driven orchestration, enhanced 5G and wireline services. CSP CIOs can use this Market Guide in planning and sourcing assurance solutions. Overview Market Definition Market Description Market Direction ...

Analyst(s):   Susan Welsh de Grimaldo   |   Amresh Nandan
Research Oct 2023
... crucial for many CSP objectives, such as automated operations, improvement in customer experience, intent-driven orchestration, enhanced 5G and wireline services. CSP CIOs can use this Market Guide in planning and sourcing assurance solutions. Overview Market Definition Market Description Market Direction ...

Analyst(s):   Amresh Nandan   |   Susan Welsh de Grimaldo
Premium Research Jul 2022
... The market for product life cycle management solutions is going through a scope and technology transition. This Market Guide describes the transition, identifies vendor choices, and illustrates how vendors address the evolving needs of CIOs and PLM users. Overview Strategic Planning Assumptions Market ...

Analyst(s):   Rick Franzosa   |   Marc Halpern   |   Alexander Hoeppe   |   Christian Hestermann
Research Dec 2025
... client? AI-driven changes necessitate a comprehensive governance reset, merging structured and unstructured data governance, emphasizing automation, cultural factors, and adopting zero-trust principles for AI-generated data risks, which informs our future predictions for data and analytics governance. Overview ...

Analyst(s):   JC Martel, PhD   |   Marko Sillanpaa   |   Thornton Craig   |   Sally Parker   |   Rachel O'Farrell   |   Guido De Simoni   |   Wan Fui Chan   |   Divya Radhakrishnan   |   Alan D. Duncan
Premium Research Nov 2025
... features inputs from 20 Gartner Research Board for Global CIOs and Data and Analytics Research Board members regarding their experience with realizing cost savings and productivity gains from the adoption of artificial intelligence (AI). It explores members’ AI adoption and impact across functions. Overview ...

Analyst(s):   Consult the Board Research Team
Research Jan 2026
... significant risks and missed opportunities without effective AI governance. Midsize enterprise CIOs should set a minimum viable governance strategy for AI by focusing on activities in three categories: policies and controls, the AI governance operating model, and oversight systems. Insights at a Glance ...

Analyst(s):   Alys Woodward
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