... Percent of Organizations Will Integrate AI to Assist Employees’ Productivity by 2021 Gartner Analysts to Discuss AI in the Workplace at the Gartner Digital Workplace Summits 2019, May 29-30 in Orlando and September 12-13 in London, U.K. Artificial intelligence (AI) is increasingly making its way into the ...
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... 33% of Technology Providers Plan to Invest $1 Million or More in AI Within Two Years Industrywide Funding forAI Expected to Increase Through 2022 One-third of technology and service provider organizations with artificial intelligence (AI) technology plans said they would invest $1 million or more into ...
... Mapping customer journeys is one of the key priorities for CMOs in the next six through 12 months, as per the 2026 Gartner CMO Agenda Poll. This Ignition Guide helps CMOs prioritize customer personas and relevant VoC data, build and analyze current-state customer experience journey maps, and design new ...
... Podcast | Gartner’s Must-Listen Guidefor New Leaders With 39% of new executives underperforming in their new role, succeeding as a new leader requires more than ambition — it takes the right tools, insights and political savvy. Gartner Distinguished VP Analyst Mary Mesaglio joins first to introduce ...
... critical for managing and optimizing wholesale energy market positions and risks in a rapidly evolving market. Energy company CIOs should use this research when evaluating ETRM vendors and their offerings for upgrade or replacement initiatives. Overview Market Definition Market Description Market Direction ...
... Gartner First Takes Fresh insights on emerging trends Bizzdesign Unify is a “transformation collaboration” platform meant to enhance, not replace, existing enterprise architecture tools. Prospective customers should assess if Unify’s features will meaningfully improve stakeholder collaboration and decision ...
Analyst(s): Philip Allega | Austin Steinmetz | Andrew Gianni
... Smarter Machines Will Challenge the Human Desire for Control CIOs Should Maintain and Promote an Objective Understanding of the Real Capabilities of Smart Machines The growth of sensor-based data combined with advanced algorithms and artificial intelligence (AI) are enabling smart machines to make increasingly ...
... Five Challenges to Growth and Adoption for Virtual Customers Customer Service and Support Leaders Must Understand Implications of Virtual Customers on the Enterprise The proliferation of Internet of Things (IoT)-connected devices and artificial intelligence (AI)-enabled virtual personal assistants (VPAs ...
... trends Chief sales officers must balance Gong’s fast, revenue-specific AI agents with enterprise AI strategy. While Gong accelerates productivity using rich sales data, organizations that overrely on its platform risk silos and governance gaps. Analysis Gartner Recommended Reading Evolving Insights History ...
Analyst(s): Bill Yetman | Dan Gottlieb | Alyssa Cruz