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Premium Research Jan 2026
... Compliance plans for AI governance programs can be overscoped due to the complexity of regulations, stakeholder obligations, and diverse risk control frameworks. Leaders responsible for AI should use this insight to develop agile compliance plans with flexible processes within safe limits to enhance AI value. ...

Analyst(s):   Alissa Lugo   |   Josh Murphy   |   Julie Tani   |   Lauren Kornutick
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Research Sep 2021
... applications enable organizations to improve their finance processes. This video introduces the key trends in this market and offers recommendations for finance leaders entering this market. Overview Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Nisha Bhandare
Premium Research May 2025
... Capabilities & Components Core CRM CRM Security CRM Automation CRM Extensibility Customer Data Platform CRM UI & Productivity Tools CRM AI & ML Customer Engagement Channels Digital Commerce Enterprise Platforms Data Store Key Architecture Principles & Patterns Key Architecture Recommendations Gartner Recommended ...

Analyst(s):   Simon Whight
Premium Research Jan 2024
... This tool uses vendor-supplied data to accelerate the vendor RFI process for non-life core platforms. Insurance CIOs in Europe can use this tool and the corresponding Market Guide to create a personalized shortlist of vendors best suited to their business and functional needs. Gartner Research ...

Analyst(s):   James Ingham   |   Sham Gill
Premium Research Feb 2023
... Identification of groups of ideal customers for your product or service is at the heart of market segmentation efforts. To win in competitive markets, technology and service providers should use this research to more effectively define target segments and focus their sales and marketing efforts. Overview ...

Analyst(s):   Derry Finkeldey   |   Molly Beams   |   Suzanne White
Conference November 10 2026
... infrastructure-led innovation. Invest in automation, artificial intelligence capabilities and cloud adoption to reduce the effort that goes into I&O and reallocate resources to infrastructure-led innovation. 5. What are the essential organizational capabilities for infrastructure-led innovation? I&O leaders should ...
Premium Research Nov 2025
... Organizations must implement process mining platforms to gain real-time, unbiased visibility into their operations and accelerate digital transformation. This note guides enterprise application leaders to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview ...

Analyst(s):   Peer Community Contributor
Premium Research Jan 2026
... Endpoint protection platforms provide defensive security to protect managed endpoints from malware infections and file-less attacks by using attack surface reduction features. This note guides cybersecurity leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner ...

Analyst(s):   Peer Community Contributor
Research Dec 2025
... Access Research Already a Gartner client? CRM sales platforms are a costly investment; yet, poor design, implementation, and adoption undermine their purpose of acquiring and growing customers, harnessing data, and maximizing sales productivity and competitive advantage. Reveal the hidden drivers that ...

Analyst(s):   Guy Wood   |   Ilona Hansen
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