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Research Mar 2026
... architecture responsible for process improvement with the capabilities to visualize how multiple processes and operations are orchestrated. Beyond the design for enterprise process orchestration and automation, OCPM’s continuous monitoring capabilities provide a mechanism for orchestration control and ...

Analyst(s):   Marc Kerremans
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Research May 2026
... client? Copilot and AI agents in Microsoft 365 shift SharePoint site owners into frontline AI stewards, creating new data risk if organizations fail to manage this change. This research outlines five steps application architects should implement to evolve site-owner roles to suit AI workloads. Insights ...

Analyst(s):   Melinda Morales
Research May 2026
... Access Insights Already a Gartner client? Hardware asset management audits often fail due to inaccurate inventories and poor process control evidence. To ensure successful audits and compliance with global audit frameworks, heads of I&O must prioritize inventory reconciliation, life cycle proof and un ...

Analyst(s):   Jen Lichucki   |   Charity Hooper
Research Jun 2026
... offer the unique features they promise. To maintain a competitive edge as the market rapidly evolves, companies must prioritize helping their customers achieve success — or risk losing their position to rival AI platforms. Read this critical perspective and insight from Dennis Gaughan, Distinguished ...

Analyst(s):   Dennis Gaughan
Premium Research May 2026
... CIOs are pressured to adopt agentic AI in ERP platforms but face overstated vendor claims, lock-in risks and organizational readiness challenges. This research helps CIOs understand the feasibility, risk and challenges of agentic AI in ERP to ensure AI investments actually meet intended outcomes. Insights ...

Analyst(s):   Christian Hestermann   |   Balaji Abbabatulla   |   Meghna Joshi
Complimentary Research October 27 2026
... decision-making, AI governance, and change management, while stripping out legacy work through automation. By augmenting core HR skills with AI capabilities, HRBPs can deliver greater business value and actively guide talent strategies in an AI-infused enterprise. Why is it important to redefine skills for business-facing ...
Premium Research Apr 2026
... Organizations with high AI maturity treat AI infrastructure as a set of scalable, reusable platform capabilities. This research provides heads of I&O with three operating principles to build such a platform: qualify demand early, standardize workload patterns and scale approved AI services with effective ...

Analyst(s):   Chirag Dekate   |   Enrique Castera   |   Sushovan Mukhopadhyay
Premium Research May 2026
... emerging trends Palo Alto Networks' acquisition of Portkey proves AI gateways are now essential AI middleware components. Software engineering leaders must immediately adopt a holistic AI platform strategy with centralized governance and a multilayered approach to cybersecurity. Overview Analysis Gartner ...

Analyst(s):   Dennis Xu   |   Keith Guttridge   |   Andrew Humphreys   |   Mark O'Neill   |   Jeremy D'Hoinne
Q&A August 20 2026
... CFOs Must Pilot Governance First Before Scaling AI Agents Q&A with Alex Levine STAMFORD, Conn., August 20, 2026 Alex Levine Director Analyst, Gartner As finance teams begin to deploy AI agents, CFOs face a critical decision between focusing on immediate returns or prioritizing governance and oversight. ...
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