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Blog Post April 03 2026
... their tech or proper training, the machinery automatically shuts down. AI Democratization vs. Governance: The group of operations leaders discussed the tension between empowering employees to build AI tools and maintaining IT governance. As technologies become more accessible, deciding whether to buy provider ...
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Research Sep 2018
... drive digital business innovation for a decade. CIOs must lead this innovation by identifying the technologies that will impact their business and infrastructure, and ensure they have the skills and partners to deliver them when required. Analysis Artificial Intelligence Social, Legal and Ethical IoT Infonomics ...

Analyst(s):   Nick Jones
Premium Research Nov 2025
... Organizations increasingly consider distributed hybrid infrastructure platforms for hybrid cloud and as an alternative to VMware virtualization. This research evaluates Nutanix Cloud Infrastructure and its alignment with Gartner’s technical criteria for DHI solutions. Overview Strategic Planning Assumption Analysis ...

Analyst(s):   Fintan Quinn
... Markets almost doubled, and the number of AI product reviews increased by 2.5 times. We also nearly doubled the AI software categories on our platform, adding seven new ones to bring the total to 16 distinct categories. Our data shows that artificial intelligence has caught the attention of software buyers ...
Premium Research Aug 2025
... Without a CRM CEC platform, organizations risk falling behind in providing effortless, prompt and personalized customer service experiences. This note guides customer service and support technology leaders to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview ...

Analyst(s):   Peer Contributors
Premium Research Jun 2025
... offering enterprise application platforms that enable clients to deliver customization and integration, among other technology needs like AI. This research helps ERP leaders assess the key elements needed to choose their path, given the multiple options in the market. More Detail Gartner Recommended ...

Analyst(s):   Denis Torii   |   Patrick Connaughton   |   Dennis Gaughan
Premium Research Jan 2026
... The unification of conversational AI and conversation analytics platforms empowers customer service leaders with greater choice in technology decisions. Service organizations that ignore this unification trend will continue to spend on duplicate functionality and face increased complexity to scale. ...

Analyst(s):   Uma Challa
Research Dec 2025
... Gartner client? Vimeo’s suite of AI-enabled tools spanning video production, management, and delivery, as well as its focus on boosting productivity and accessibility, make it the frontrunner in enterprise video AI. Competitors can catch up with advancements in foundational AI models, extensive customization ...

Analyst(s):   Forest Conner   |   Amol Nerlekar
Research Dec 2025
... Access Insights Already a Gartner client? Cloudflare’s first-mover advantage and breadth of AI application infrastructure make it a front-runner in the edge distribution platform AI race. Competitors that exploit Cloudflare’s challenges in areas such as model life cycle management and GPUaaS offerings ...

Analyst(s):   Brandon Medford   |   Amol Nerlekar
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