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Premium Research Dec 2024
... CPaaS tools are critical for developers, IT and nontechnical teams to easily access multiple communication channels and enhance communications workflows. This note guides CIOs to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner ...

Analyst(s):   Peer Contributors
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... commitments Ever tried to deliver growth while your entire function is being transformed? Gartner’s 2026 CMO Spend Survey examines the realities CMOs face as CEOs push for growth while also demanding an AI‑driven enterprise transformation. This tension is forcing difficult trade‑offs between innovation, ...

Analyst(s):   Ewan McIntyre
Premium Research Jun 2026
... Gartner’s forecast calls for security spending growth of 12.2% in 2026, which is slightly higher than our prior forecast. Firewalls were raised. AI security is gaining traction, and Mythos is generating demand. IAM for agents and AI SOC are emerging segments of interest. Gartner Recommended Reading ...

Analyst(s):   Frank Marsala
Premium Research June 18 2026
... Mary Mesaglio | 16 June 2026 CIOs should treat the U.S. government’s restriction on Anthropic’s Mythos 5 and Fable 5 frontier models as proof that single-model AI reliance is a fatal liability. You must explicitly fund minimum backup options today and redesign your enterprise for instant crisis switchability ...
Research Sep 2026
... Access Insights Already a Gartner client? AI-driven DRAM demand drives 6% shortage, leading prices up 237% and revenue up 312% in 2026, supply challenge persists in 2027, as 4% shortage drives prices and revenue up 18% and 37% respectively. As AI servers account for 50%+ DRAM revenue in 2028, long-term profitability ...

Analyst(s):   Shrish Pant
Premium Research May 2025
... is raising VUCA to unprecedented levels, challenging global artificial intelligence strategies through fragmented regulations. This research provides executive leaders the strategic path toward more agile, locally driven artificial intelligence innovation. Overview Introduction Analysis Contributors Gartner ...

Analyst(s):   Tsuneo Fujiwara   |   Brian Prentice   |   Bart Willemsen   |   Owen Chen   |   David Groombridge
Premium Research Aug 2025
... information on Workday’s enterprise AI agent strategy, platform capabilities, security posture and integration approach. This guide for enterprise application leaders evaluates seven key factors to help assess the strategic fit and operational feasibility of Workday’s AI agents. Strategic Planning Assumption ...

Analyst(s):   Denis Torii   |   Greg Leiter
Premium Research Aug 2025
... Global enterprise IT spending in the retail market is forecast to increase by 5.9% in 2025 to $209.3 billion. Spending is expected to see a constant currency five-year CAGR of 6.9% to exceed an estimated $283.8 billion by 2029. Overview Table of Contents List of Tables Gartner Recommended Reading Notes ...

Analyst(s):   Tom Nolan   |   Inna Agamirzian
Premium Research Jul 2025
... Gartner forecasts that the global insurance industry’s IT spending will increase by 7.9% in 2025 to reach $227.7 billion. Spend is forecast to grow at a constant currency CAGR of 8.6% from 2024 through 2029, driven by growth in services and software at a CAGR of 7.3% and 13.4%, respectively. Overview ...

Analyst(s):   James Ingham   |   Inna Agamirzian
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