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Research Sep 2025
... software market grew by 11.9% to $64.1 billion in 2024. Low-code hpaPaaS, iPaaS and IoT platforms were the largest AIM subsegments and collectively accounted for 41.5% of revenue share. Strategic application modernization and AI-focused implementations drove the growth in the market. Overview Market Share ...

Analyst(s):   Harshita Chibber   |   Varsha Mehta   |   Kelli Smith   |   Keith Guttridge   |   Nicholas Carter
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Research May 2022
... Access Insights Already a Gartner client? The CPaaS market grew by 39.6% in 2021, reaching $8.98 billion up from $6.43 billion in 2020. This fast growth is attributed to the emerging and expanding enterprise demand for digital engagement, which now includes rich conversations and video. Table of Contents ...

Analyst(s):   Varsha Mehta   |   Fabrizio Biscotti   |   Harshita Chibber   |   Daniel O'Connell   |   Lisa Unden-Farboud
Premium Research Apr 2025
... health data management platform is an essential foundation for intelligent health. An HDMP should include critical foundational capabilities, such as FHIR support, and emerging differentiators, such as AI and graph technologies. This research helps CIOs understand and evaluate the market. Overview Introduction ...

Analyst(s):   Laura Craft
Premium Research Aug 2026
... Changing rating scales rarely fixes poor performance management. This tool guides talent management leaders to diagnose root causes, select best-fit rating scales tailored to their organization’s needs and implement best practices for effective calibration, bias mitigation and manager communication. When ...

Analyst(s):   Grace Lee
Premium Research Sep 2026
... Reimagining only at a process or task level will result in incremental gains from AI investments. To tap into transformative opportunities, CIOs must use business capabilities as a stable, strategic guide for focused, deep AI reimagination. Insights at a Glance Contributors Gartner Recommended Reading Gartner ...

Analyst(s):   Alicia Mullery   |   Eyad Tachwali   |   Jonathan Kutner   |   Kelsie Marian   |   Janelle Hill   |   Alexander Hoeppe   |   Frances Karamouzis   |   Kabeh Vaziri   |   Hung LeHong
Premium Research Sep 2026
... Digital transformation and strict compliance needs are driving urgent adoption of QMS software for streamlined, integrated and proactive quality management. This note guides quality leaders to learn from ratings and reviews shared by their peers on Gartner Peer Insights. Overview Gartner Recommended ...

Analyst(s):   Peer Community Contributor
Research Aug 2024
... Research Already a Gartner client? The 2024 Gartner Board of Directors Survey reveals boards are refocusing their attention to artificial intelligence, generative artificial intelligence tools, increased cybersecurity and workforce-related issues. Executive leaders can use survey insights to drive innovation ...

Analyst(s):   Tina Nunno
Premium Research Jun 2026
... This report outlines boards’ priorities for 2026 and specific opportunities for CHROs to minimize top enterprise risks. Boards report the lowest confidence in CHROs compared to all other C-suite executives, with only 28% indicating high confidence in the CHRO’s ability to navigate volatility. Insights ...

Analyst(s):   Grace Myers
Premium Research Jul 2025
... creating supportive team structures. Software engineering leaders can use this video to bridge competency gaps, ensure model ownership and provide a platform that offers GenAI capabilities “as a service.” Gartner Recommended Reading Gartner Research ...

Analyst(s):   Manjunath Bhat
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