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Premium Research Jun 2025
... Development UI Integration Self-Healing RPA Administration AI Features Governance and SDLC Cloud Features DR and High Availability Security and Compliance Platform Ecosystem Unattended Automation Attended Automation Administration and Governance AI-Augmented Automation Inclusion Criteria Gartner Recommended ...

Analyst(s):   Saikat Ray   |   Melanie Alexander   |   Sachin Joshi   |   Arthur Villa
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Research Oct 2025
... Design and Development Enterprise Connectivity Orchestration Agentic AI Platform Operations and Governance Security Predictive AI, Classification Analytics Case Management Enterprise Task and Process Automation Agentic Workflows Governance Inclusion and Exclusion Criteria Gartner Recommended Reading Critical ...

Analyst(s):   Tushar Srivastava   |   Marc Kerremans   |   Sachin Joshi   |   Arthur Villa   |   Saikat Ray   |   Cathy Tornbohm
Premium Research Jul 2024
... critical role in driving and overseeing major business changes to deliver enterprise value. Clear, actionable change-management plans are essential for both proactive and reactive data-driven change. Analysis Research Highlights Gartner Recommended Reading Gartner Recommended Reading Gartner Recommended ...

Analyst(s):   Alan D. Duncan
Premium Research Oct 2024
... Expanding CRM and customer engagement capabilities, demand for AI and the need to do more with less will challenge application technical professionals in 2025. They should focus on lowering technical debt, implementing low-risk AI capabilities and improving their technical architecture. Overview CRM ...

Analyst(s):   Aditya Sawant   |   Darin Stewart   |   Ventse Derzhitski   |   Simon Whight
Premium Research Aug 2024
... HR professionals facing tighter organizational budgets must financially justify initiatives to secure executive buy-in. This toolkit offers a structured approach to assess returns on HR initiatives by quantifying expected benefits, comparing associated costs and taking action based on results. Gartne ...

Analyst(s):   HR Practitioner Research Team
Premium Research Aug 2024
... B2B CMOs must effectively communicate brand program performance to CxO stakeholders, such as CFOs (finance) and CSOs (sales). This guide provides CxO persona and storytelling templates to create compelling presentation slides that explain brand impact on business objectives. Gartner Research ...

Analyst(s):   Ray Pun   |   Amy Jenkins
Research Jan 2025
... engage in continuous learning and grow as business leaders in order to maintain their position and increase their influence and impact. This self-paced guide will help support the chief data and analytics officer’s learning process. Gartner Research ...

Analyst(s):   Alan D. Duncan
Premium Research Apr 2025
... scripts in this tool to improve SDR performance, enhancing communication skills, lead qualification and overall effectiveness. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...

Analyst(s):   Elizabeth Jones
Premium Research Feb 2025
... Product managers have a lot of responsibility, but little direct authority, over how solutions are built to solve the customer problems they identify. Building strong relationships and focusing on continuous improvement and agility are critical components of a product’s success. Overview Introduction A ...

Analyst(s):   Clifton Gilley
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