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Research Oct 2025
... this report to identify MSPs and CSPs that serve midmarket needs: assessment, transformation, platform optimization and ongoing management of public cloud environments. Market Differentiators Considerations for Technology and Service Selection Notable Vendors Gartner Research ...

Analyst(s):   William Maurer   |   Christopher Wiles
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Research May 2025
... Access Insights Already a Gartner client? The worldwide AIM software market grew by 11.9% to $64.1 billion in 2024. hpaPaaS, iPaaS and IoT platforms continued to be the three largest AIM subsegments, collectively accounting for 41.5% revenue share. Salesforce, IBM and Microsoft were the leading vendors ...

Analyst(s):   Nicholas Carter   |   Kelli Smith   |   Mudit Sharma   |   Harshita Chibber   |   Varsha Mehta
Research Jul 2020
... As CIOs embrace new operating models to enable digital business, product management is spreading fast. This guide helps CIOs launch a single product line and set it up for success. Overview Steps Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   CIO Research Team
Premium Research Apr 2024
... This guide will help customer service and support leaders establish strategic objectives for the service organization, prioritize action steps toward achieving those objectives and align the service organization’s initiatives with business goals. Overview Steps Gartner Recommended Reading Gartner Research ...

Analyst(s):   Customer Service and Support Research Team
Premium Research July 17 2026
... staff) and machines (e.g., systems, applications, API clients or workloads, including AI agents). To explore peer-reviewed vendors serving this market, visit Gartner Peer Insights for Privileged Access Management. Market Overviews are just a sliver of what Gartner clients get Guidance on your mission-critical ...
Premium Research Feb 2024
... This guide will help executive leaders responsible for sustainability build a talent strategy aligned to sustainability priorities. The strategy will include measurable objectives, actionable steps in recruitment, retention and upskilling, and a mechanism to ensure it retains relevance over time. Gartner ...

Analyst(s):   Jared Nourse
... Analyst (VLA) for Microsoft, having previously held the same leadership role for Amazon. His core research coverage includes AI, agentic AI and data analytics. Mr. Hare advises tech providers on how to best adapt their AI product and go-to-market strategy to emerging technologies & trends, market dynamics, ...
Research July 03 2024
... Reinvent Your EVP for a Modern Workforce Humanize your employee value proposition and improve business outcomes with this actionable CHRO guide The relationship between employee and employer has changed. Progressive organizations are shifting from an employee-centered value proposition to a human-centered ...
... leadership experience in IT, Izella Dornell is known for her expertise in digital transformation, organizational change, and strategic program management. She has a proven track record guiding complex technology initiatives, establishing governance practices, and supporting senior leaders through transition ...
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