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Announcement August 26 2026
... Finds AI Spending by Customer Service Leaders Has Surged by 38%, Despite Overall Service and Support Function Budgets Rising by Just 2% STAMFORD, Conn., AUGUST 26, 2026 GenAI Chatbots, Voicebots and Agentic AI Platforms Emerge as the Technologies Expected to Deliver the Greatest Future Value AI spending ...
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Research Apr 2025
... make various choices about where and how to play. CSP product leaders responsible for monetizing network APIs can use this research to make critical decisions regarding their product and go-to-market strategies for this market. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Ajit Patankar
Announcement September 16 2026
... available to Gartner clients in Gartner Market Databook, 2Q26. More information on the forecast can be found in the upcoming complimentary Gartner webinar Q2 2026 IT Spending Forecast: An Ocean of AI Possibility, a Bucket of Capacity. Gartner is the World Authority on AI Gartner is the indispensable partner ...
Premium Research Apr 2024
... Customer digestion of previous purchases is impacting revenue growth in networking. Server vendors have seen increased orders, driven by demand for artificial intelligence. Storage demand usually lags server orders, so trends could improve. Gartner Research ...

Analyst(s):   Frank Marsala
Announcement September 29 2026
... organizations and harness AI for successful digital transformation. Follow news and updates from the conferences on X and LinkedIn using #GartnerSYM, and on the Gartner Newsroom. Upcoming dates and locations for Gartner IT Symposium/Xpo include: October 19-22, 2026 | Orlando, FL November 4-6, 2026 | Yokohama, Japan ...
Research Oct 2026
... capabilities obscures the gap between prototype AI demos and governed production deployments. This research evaluates engineering effort and prototype-to-production delivery timelines for core data management agents across six leading data management platforms, helping data and analytics leaders derisk deployment ...

Analyst(s):   Masud Miraz   |   Ehtisham Zaidi
Research Jan 2024
... stopping by? Governments are modernizing platforms and leveraging innovative technologies to meet mission needs. Product leaders supporting government organizations can use this initiative to guide go-to-market strategies and build product roadmaps that support market expansion and growth. Scope Analysis ...

Analyst(s):   Daniel Snyder
Premium Research Apr 2026
... Agentic AI is expanding rapidly in banking and investment services, challenging CIOs seeking to keep up with demand for its implementation. This research highlights agentic AI technologies emerging in 2026 and 2027 that CIOs must prepare for to continue to derive value from their AI investments. Insights ...

Analyst(s):   Uri Lerner
eBook September 23 2026
... expected business capabilities. Download this guide for key steps to execute this mission-critical priority and learn how Gartner collaborates with architecture leaders to drive enterprise transformation You may also like: Webinars on AI, tailored for Heads of Enterprise Architecture, led by Gartner experts ...
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