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Research Oct 2026
... maturity, sales software remains a dynamic market, driven by increasing global adoption and vendor-driven AI innovation, both from incumbents and new entrants. A relatively stable and robust five-year CAGR through 2030 of 11.8% demonstrates healthy opportunities for AI-forward vendors. Insights at a Glance ...

Analyst(s):   Roland Johnson   |   Kanchi Bindal   |   Julian Poulter   |   Amarendra .
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Research Oct 2026
... Gartner client? Regional MSPs and AI-enabled MDR providers are intensifying competition for CSPs in the SMB managed security market. To capture this soon-to-be $18.5 billion market, CSP product leaders must cross-sell low-friction security, then standardize offerings through AI to scale while protecting margins ...

Analyst(s):   Nitin Narang   |   Khurram Shahzad
Premium Research Jan 2024
... PMOs in mixed-methodology environments often struggle to balance the decision-making autonomy of business and IT leaders with appropriate governance. The Standard distributes portfolio decision making across multiple stakeholders at different levels, while ensuring a baseline level of reporting. Case ...

Analyst(s):   Faisel Pervaiz   |   Shilpa Pental   |   Aditi Pant
Research Aug 2026
... client? The AI-amplified security market is set for rapid expansion. Security vendors must embed AI at their core, not as an add-on. Buyers expect AI-driven efficiency by default, so those who lag risk being sidelined or excluded from deals. Shifting to an AI-first approach is essential for market survival ...

Analyst(s):   Shailendra Upadhyay
... competitors, and retain customers considering alternatives. Identify in-market companies See who’s researching your software, your competitors, or at risk for churn. Save time and resources Avoid wasting resources on buyers that aren’t in-market. Seamless integrations Automate intent data flow into your tech ...
Research Mar 2021
... policies may not provide adequate protection from its unique risks. Use this Tool as a template to create your open-source software governance policy. Overview Directions for Use Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Fintan Ryan   |   Anne Thomas   |   Arun Batchu
Conference Highlight June 09 2026
... Finance Teams Will Overhaul Enterprise Decision Making by 2030 Finance's 2026 AI Report Card Presented by Marco Steecker, Sr. Director Analyst, Gartner The adoption and implementation of artificial intelligence within the finance function is varied. In this session, Marco Steecker, Sr. Director Analyst at ...
Research Nov 2024
... Containerization Support Scalability and Availability Security and Compliance Monitoring and Observability Governance Platform Engineering Support Cost Management and Optimization High-Volume Transactional Applications API-First Shared Services Decoupled Web UI/UX Cloud Migration Inclusion Criteria Gartner Recommended ...

Analyst(s):   Steve Schwent   |   Tigran Egiazarov   |   Mukul Saha   |   Anne Thomas
Client Story July 23 2026
... while also adapting to the evolving landscape of current business risks and opportunities. How Gartner helped Gartner provided frameworks and tools to guide the design and deployment of the client's portfolio. This included aligning strategies with industry best practices and adapting tools to meet specific ...
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