... inspiration for your own innovation agenda. Learn more about the awards 2026 Eye On Innovation Judges Eligibility How does the submission process work? Do I need to be a Gartner client to participate? Other FAQs Explore all Eye on Innovation Awards Industries Questions? Contact: More insights for Retail ...
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... Access Research Already a Gartner client? Light IGA offers basic features and quick deployment, but may lack advanced governance and integration capabilities. This research helps security and risk management leaders weigh the benefits and limitations of light IGA solutions against their business requirements ...
Analyst(s): Rebecca Archambault | Patricia Lara | Brian Guthrie
... emerging trends On 31 March 2026, Salesforce announced advancements to Slackbot that pivot Slack into an AI workhub for operational collaboration. However, Slackbot is a feature of Slack and is heavily dependent on Agentforce, making it less competitive compared to popular enterprise AI assistants. Overview ...
Analyst(s): Joe Mariano | Simon Whight | Jason Wong | Mike Gotta
... areas to cover and how their peers are approaching them. This research provides CAEs with insight into the top cybersecurity and IT audit risk areas for2026. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...
... CSS leaders’ 2026 perennial priorities include improving customer support experiences, efficiency and growth. The best leaders are deploying new AI-enabled operating models focused on intelligent automation, enhanced knowledge management and redefined human agent roles for greater impact. Insights at ...
... Multisided platforms are complex to evaluate and require many trade-offs. Gartner's multisided platform investment framework provides a metrics-based model to help EA and technology innovation leaders facilitate, guide and influence business leaders who are investing in multisided platforms. Introduction ...
... Access Insights Already a Gartner client? Supply chain organizations face rising demand for customization and enhanced services while dealing with budget constraints. This research guides CSCOs to define optimal operating models (such as MTS, MTO and ETO) and provides a base to embrace modularity. Insights ...
... Gartner client? Supply chain planning leaders should play a vital role in proactively preparing for disruptions. This research explains how to create effective plans and collaborate with risk managers to guide decisions that minimize response costs and align with business priorities. Insights at a Glance ...
... alone cannot do organization-specific work. A knowledge base supplies that missing knowledge to AI agents. This research guides CDAOs through the components, process flow and implementation approaches for an AI knowledge base. Insights at a Glance Issue Impact More Detail Contributors Gartner Recommended ...