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Research Jul 2026
... software market is set for steady growth, with banking scaling AI for efficiency and risk management, and higher education adopting AI-powered LMS for engagement. Both face near-term legacy hurdles and AI challenges, but expect a positive inflection point by 2028. Insights at a Glance Market Opportunity ...

Analyst(s):   Marlena Brown   |   Inna Agamirzian   |   Jeff Casey   |   Pankaj Verma
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... included macroeconomic and market analysis for the Australian government to support bilateral trade and investment policy initiatives. CHRO Enterprise Risk Leadership CHRO C-Suite and Board Partnership C-Suite Succession Workforce Planning Enterprise Strategy Impact Workforce-Based Enterprise Cost Optimization ...
Premium Research Oct 2025
... The worldwide enterprise IT spending across all industry markets will increase by 9.3% in 2026 to $4.7 trillion, with an expected constant currency five-year CAGR of 8.9% through 2029. Growth will be driven primarily by hyperscalers’ and service providers’ ongoing investments in accelerated servers. ...

Analyst(s):   Debbie Buckland   |   Nicole Foust   |   Rishi Sood   |   Inna Agamirzian   |   Peter Kjeldsen   |   Alexander Hoeppe   |   Gregor Petri   |   Marlena Brown   |   Simon Cushing   |   James Ingham   |   Jonathan Rivera   |   Sandeep Unni   |   Daniel Snyder   |   Pankaj Verma   |   Marc Halpern   |   Tom Nolan   |   Arjun Boparai   |   Shivani Palepu   |   Jeff Casey   |   George Sellner
Research Aug 2021
... force automation market grew 10.9% to an estimated $8.15 billion in 2020. Vendors improved guided selling, activity management and overall platform capabilities. Our evaluation of 16 vendors will help application leaders choose the solution that best meets their sales execution needs. Market Definition/Description ...

Analyst(s):   Adnan Zijadic   |   Melissa Hilbert   |   Ilona Hansen   |   Steve Rietberg
Research Jun 2026
... Access Insights Already a Gartner client? AI failures often stem from overconfidence and reactive governance. To make AI governance more effective, CIOs should embed AI literacy into roles and workflows, thereby reducing risks, improving regulatory readiness, and strengthening organizational resilience ...

Analyst(s):   Leo Brenner   |   Mbula Schoen
Premium Research Jan 2026
... Gartner First Takes Fresh insights on emerging trends On 4 May 2026, Microsoft will enable Anthropic’s Claude models as part of Microsoft 365 Copilot’s new in-office app experience. This builds on its 7 January 2026 announcement that Anthropic is a subprocessor and operates within Microsoft’s compliance ...

Analyst(s):   Olga Martí   |   Dan Wilson   |   Max Goss
Premium Research Apr 2026
... For an enterprise to secure a first-mover advantage in 2026, the strategy must shift from exploring emerging technologies to orchestrating them. Learn which five I&O technologies currently in early stages of adoption are high-reward investments and how you can combat the risks involved. Insights at a ...

Analyst(s):   Ajeeta Malhotra
Premium Research Apr 2026
... Memory chip demand (DRAM and NAND) has surged, driven by major AI cloud data centers, resulting in significant price increases for PCs in early 2026 and disruptions in product availability. Heads of I&O must review and adjust PC purchasing plans and budgets to navigate price increases. Insights at a ...

Analyst(s):   Steve Kleynhans   |   Erin Pierre
Premium Research Mar 2026
... First-half 2026 CSCO priorities center on scaling AI capabilities, reengineering cost structures, and building agility amid geopolitical and economic volatility. To deliver on these priorities, CSCOs must close key execution gaps — especially in AI operating models, data, and decision speed — while balancing ...

Analyst(s):   Ken Chadwick
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