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Research May 2025
... Research Already a Gartner client? A proliferation of AI chatbots in the enterprise is leading to inefficiency, poor adoption and poor ROI. Enterprise application leaders reevaluating their chatbot portfolio should create an AI chatbot governance process and establish a chatbot portfolio roadmap grounded ...

Analyst(s):   Gabriele Rigon   |   Justin Tung
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Premium Research Oct 2024
... Gartner First Takes Fresh insights on emerging trends Endpoint protection platforms are required to prevent breaches as attackers use AI to enhance phishing and endpoint attacks. This note guides security and risk management leaders to learn from ratings and reviews by their peers shared on Gartner Peer ...

Analyst(s):   Peer Community Contributor
Research Jan 2022
... Oil and gas CIOs face three key challenges for IT: delivering new business capabilities, modernizing digital infrastructure and controlling costs. To succeed, a new IT resource model is needed. This research explains how trends toward enterprise platforms are helping CIOs meet these challenges. Overview ...

Analyst(s):   Rich McAvey   |   Simon Cushing
Video July 23 2026
... investments. Guided by Gartner's expertise, the client successfully achieved a confident and profitable entry into the AI sector. How Gartner helped The client utilized: One-on-one sessions with Gartner Analysts, such as Max Gross, to gain valuable insights into AI adoption, and strategies for maximizing ...
... Executive Partner (EP) to review their performance marketing plan and create compelling go-to-market strategy for their new and innovative banking product. Business impact Enhanced differentiation in the banking market, boosted customer engagement, and validated strategy using a test-and-learn approach. Industry ...
... Story Harnessing AI for Customization Tailoor is a new age digital platform which allows customers to use AI 3D technology to create various types of customized products for selling and gifting. The company leveraged Gartner to identify the best way to integrate Gen AI into their platform. Mission Critical ...
Research Oct 2026
... Gartner client? Amazon Bedrock is a cloud-based developer platform built on AWS that enterprise engineering and IT teams utilize to deploy secure, customizable generative AI applications. It provides API access to foundation models from leading AI providers while ensuring enterprise-grade data protection ...

Analyst(s):   David Condon   |   Nauman Abbasi
Webinar On-Demand
... organization is facing near-constant risk, from AI to geopolitical disruption, how do you adequately prepare? How do you prioritize and determine which risks are imminent and which are further along on the horizon? What are the first and next steps you should take? For Q4 2025, Gartner surveyed leaders in enterprise ...

Analyst(s):   Matt Hoyles   |   Kevin Mercado   |   Daniel Ryntjes
Research January 17 2024
... Transformation Productivity Customer-Centricity Strategic Planning Gartner support for supply chain artificial intelligence Chief supply chain officers (CSCOs) often struggle to prioritize digital investments. Artificial intelligence (AI) presents a significant opportunity to transform a range of processes across ...
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