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Premium Research Oct 2024
... Gartner First Takes Fresh insights on emerging trends Endpoint protection platforms are required to prevent breaches as attackers use AI to enhance phishing and endpoint attacks. This note guides security and risk management leaders to learn from ratings and reviews by their peers shared on Gartner Peer ...

Analyst(s):   Peer Community Contributor
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Research May 2025
... Research Already a Gartner client? A proliferation of AI chatbots in the enterprise is leading to inefficiency, poor adoption and poor ROI. Enterprise application leaders reevaluating their chatbot portfolio should create an AI chatbot governance process and establish a chatbot portfolio roadmap grounded ...

Analyst(s):   Gabriele Rigon   |   Justin Tung
Research Aug 2026
... Access Insights Already a Gartner client? The first wave of AI use cases in HR is focused on accelerating speed to delivery and improving employee experience. CHROs should reference this implementation guide for the top five most implemented AI use cases in HR so they can effectively assess, pilot, and ...

Analyst(s):   Mosella Henry   |   Eser Rizaoglu
Research Jan 2022
... Oil and gas CIOs face three key challenges for IT: delivering new business capabilities, modernizing digital infrastructure and controlling costs. To succeed, a new IT resource model is needed. This research explains how trends toward enterprise platforms are helping CIOs meet these challenges. Overview ...

Analyst(s):   Rich McAvey   |   Simon Cushing
Research March 02 2026
... options they have for modeling a technology roadmap. Download the R&D technology roadmapping guide to: Compare the three models of R&D technology roadmaps to understand their strengths and drawbacks Determine which technology roadmapping model best aligns to your goals, scope and time horizon Understand ...
Premium Research Sep 2024
... Digital product managers face increasing pressure to deliver innovation quickly into their shared platforms. To this end, DPMs can use InnerSource to fast-track development and leverage resources from across the portfolio. Overview Introduction Analysis Gartner Recommended Reading Gartner Recommended ...

Analyst(s):   Robin Schumacher
Research Jan 2024
... Gartner client? I&O leaders must create infrastructure to optimize management, agility, costs, performance and scale for digital transformation. Organizations should use infrastructure platforms to reduce technical (infrastructure) debt and simplify IT infrastructure, whether it is in the cloud, on-premises ...

Analyst(s):   Jeff Vogel   |   Dennis Smith   |   Tim Zimmerman
Research Jan 2025
... that’s resilient, secure and sustainable, and which optimizes agility, costs, performance and scalability. Enterprises should use infrastructure platforms to reduce technical debt and simplify hybrid IT infrastructure, whether in the cloud, on-premises or edge. Scope Analysis Topics Suggested First Steps ...

Analyst(s):   Jeff Vogel   |   Dennis Smith   |   Tim Zimmerman
Research Jul 2021
... Healthcare providers must adapt clinical and business capabilities to address customer needs and industry drivers. CIOs should adopt a digital health platform approach to optimize legacy data and applications, scale new capabilities, and deliver better user experiences and operational performance. Overview ...

Analyst(s):   Seth Feder   |   Mike Jones   |   Andrew Meyer   |   Pooja Singh
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