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Research Aug 2026
... Already a Gartner client? The budget for AI services is now decisively in the hands of business decision makers. Tech services leaders that don’t target buyers beyond the CIO will forfeit market share to competitors who better meet business buyers’ requirements for measurable results and accelerated value ...

Analyst(s):   Kevin Lindsay   |   Robert Brown   |   Ben Fieselmann
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Premium Research Oct 2026
... energy shocks to war to trade restrictions, CSCOs must prepare for supply chain implications of geopolitical risk. Use this report to plan and inform your C-suite and board of the risks and potential responses for trade actions, energy markets and military conflicts. Insights at a Glance Issue Context ...

Analyst(s):   Steve Daugherty   |   Wade Mcdaniel
Research Sep 2026
... Access Insights Already a Gartner client? Intranets remain a foundation for organizations’ digital employee experience efforts, even as AI transforms how intranets engage employees and provide access to services. Application leaders supporting employee communications and digital workplace efforts should ...

Analyst(s):   Mike Gotta   |   Alexandra Earl   |   Helen Poitevin
Research Oct 2026
... response, IT procurement leaders are turning to SAM and FinOps managed services for support. Use this research to identify providers that address your organization’s specific needs. Strategic Planning Assumptions Market Definition/Description Magic Quadrant Vendor Strengths and Cautions Accenture Anglepoint ...

Analyst(s):   Yolanda Harris   |   Jaswant Kalay   |   Rob Schafer
Research Nov 2026
... systems evolve to support AI-driven applications, D&A leaders face critical trade-offs across real-time performance, continuous availability, and global scale. Use this Magic Quadrant to evaluate cloud operational DBMS vendors and select the optimal solution for your enterprise. Market Definition/Description ...

Analyst(s):   Ramke Ramakrishnan   |   Aaron Rosenbaum   |   Masud Miraz   |   Robin Schumacher   |   Michael Gonzales   |   Xingyu Gu   |   Prasad Pore
Blog Post June 05 2026
... Learning is a widely used technique in the AI toolbox and can automate forecasting. We don’t buy ML, but we do buy forecast and demand management platforms with robust ML capabilities. But when it comes to using the output of the demand management platforms to drive autonomous activity, that was a different ...
Research Jul 2026
... service management by leveraging AI agents to blend ITSM and ITOM for proactive support, while realigning the service roles toward AI oversight, workflow design, knowledge engineering, and automation governance. Heads of I&O must improve data quality, formalize AI governance, upskill staff and redesign the ...

Analyst(s):   Siddharth Shetty   |   Chris Laske
Premium Research Jun 2026
... infrastructure should explore Cisco Cloud Control. Cloud Control is a new platform that manages Cisco’s diverse infrastructure portfolio with embedded AI functionality. However, there are challenges regarding when and how to adopt the full platform. Analysis Contributors Gartner Recommended Reading Evolving Insights ...

Analyst(s):   Jonathan Forest   |   Andrew Lerner   |   Mike Leibovitz   |   Tim Zimmerman
Research May 2026
... Gartner client? Cosmo Tech’s targeted simulation platform, domain expertise, and insights into integration and cultural challenges put it at the forefront of supply chain intelligent simulation. Competing product leaders can close the gap with platform innovation and improvements to their integration ...

Analyst(s):   Evan Brown   |   Stacey Yin
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