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Premium Research Jan 2024
... When privacy leaders are involved in the data mapping process, it enables a better understanding of privacy risk and safeguards against potential financial, legal and reputational harm. Use this research to understand the ways privacy leaders can impact their organization’s data mapping process. Gart ...

Analyst(s):   Mahek Jangda
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Premium Research Jun 2024
... Regulators are increasingly targeting organizations for their poor retention of employees’ ephemeral messages. This research provides legal and compliance leaders with recommendations and steps to update their records management programs and mitigate this risk. Gartner Research ...

Analyst(s):   Ethan Trucker
Premium Research Apr 2024
... should use Gartner Product Decisions to prioritize DevOps platform capabilities. Buyer data analysis highlights unmet opportunities — with high importance but low satisfaction ratings — in regulatory compliance, internal development platforms, and application security. Data Snapshot Data Insights What ...

Analyst(s):   Colin Fletcher
Premium Research Mar 2022
... force automation platforms are useful for more than managing accounts, contacts, opportunities and forecasts. Application leaders should use this Toolkit to develop a comprehensive RFP that will help them select the best SFA platform for their requirements. When to Use Directions for Use Recommended by ...

Analyst(s):   Adnan Zijadic   |   Varun Agarwal
Research Jan 2017
... Digitization means IT needs a new operating model to deliver enterprise value. In that model, Strategy, Governance, and Management functions will face pressure to transform. Gartner Insights Abstract ...

Analyst(s):   CIO Research Team
Premium Research Aug 2024
... ZTNA is a fast-growing, crowded market with user preference on platform offerings. Product managers must stay ahead by developing converged SASE or SSE platforms to differentiate, investing in emerging technologies like AI/ML to enhance values and delivering go-to-market innovation to win clients. Overview ...

Analyst(s):   Evan Zeng   |   Charanpal Bhogal
Research Feb 2025
... Access Research Already a Gartner client? Infrastructure platforms that enable business agility are no longer optional. Heads of I&O must continue to empower autonomous teams with modern infrastructure platforms by delivering customer-centric solutions that address the needs of these teams. Overview ...

Analyst(s):   Hassan Ennaciri   |   Daniel Betts
Research Oct 2026
... client? CFOs need more dedicated AI skills in finance, but labor markets cannot supply enough finance-native AI specialists at scale. CFOs should stop competing for scarce AI talent and instead cultivate it by hiring candidates whose skills and mindsets can be developed for AI-enabled finance work. Insights ...

Analyst(s):   Hilary Richards
Research Aug 2026
... Insights Already a Gartner client? As autonomous AI agents scale, enterprise knowledge risks silent degradation. This research delivers a five-stage roadmap — protect, govern, assure, automate and optimize — for heads of EA to establish knowledge integrity governance and transition to automated “integrity as ...

Analyst(s):   Saul Brand   |   Auria Asadsangabi
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