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Research Aug 2017
... Conversational AI platforms are beginning to deliver the power of artificial intelligence/machine learning in more consumable forms, auguring a fundamental shift in the way business and consumer users interact with technology and how CIOs must consider user/customer experience technologies. 主要挑战 建议 ...

Analyst(s):   David Yockelson   |   Ben Lee
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Research Oct 2026
... using UC POS platforms to connect customer engagement, inventory, fulfillment and store operations. As AI adoption expands, CIOs must evaluate vendors on their ability to turn retail intelligence into coordinated decisions and execution. Insights at a Glance Strategic Planning Assumptions Market Outlook ...

Analyst(s):   Kelsie Marian   |   Max Panther Hammond
Webinar On-Demand
... The urgent need for AI-ready data and its implications for D&A leaders involves considering the unique challenges and opportunities present in the Asia-Pacific region. D&A leaders must prove data readiness and adapt their practices to meet new business expectations. The value of GenAI is greatly dependent ...

Analyst(s):   Ehtisham Zaidi
Premium Research Mar 2024
... This Consult the Board survey summary features perspectives from 11 Information Risk Management Research Board members regarding their approaches to implementing GenAI in their organizations. The summary describes various aspects of members’ GenAI implementation, such as maturity, challenges, and th ...

Analyst(s):   Consult the Board Research Team
Research Oct 2020
... This infographic identifies 16 of the most prominent AI use cases that can improve operations from manufacturing to customer interactions in the automotive enterprise. Data and analytics leaders can use this as a starting point for further fine-tuning. Gartner Insights Abstract ...

Analyst(s):   Michael Ramsey
Research Jun 2026
... Despite challenges at the low end of the market from AI tools, multicarrier parcel management solutions continue to differentiate and innovate, helping logistics leaders optimize costs and services while maximizing capacity. This research provides an overview of market trends and the leading vendors. Overview ...

Analyst(s):   Brock Johns   |   Oscar Sanchez Duran   |   Simon Tunstall
Research May 2026
... align technical, commercial, and operational priorities to select the right provider. Overview Market Definition Market Description Market Direction Market Analysis Representative Vendors Vendor Profiles Market Recommendations Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Katja Ruud   |   Matt Baldino
Research Jul 2026
... and personalization in a privacy-compliant environment. Overview Market Definition Market Description Market Direction Market Analysis Representative Vendors Market Recommendations Gartner Recommended Reading Note 1: Gartner’s Initial Market Coverage Gartner Insights Abstract ...

Analyst(s):   Tia Zervas   |   Rachel Dooley
Research Aug 2026
... rigorously pretest go-to-market communications with verified target audiences. Product marketing leaders should use this research to understand the range of options available to improve buyer engagement and conversion. Overview Market Definition Market Description Market Direction Market Analysis Representative ...

Analyst(s):   Rahim Kaba   |   Mark Stanyer   |   Molly Beams
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