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Premium Research Aug 2026
... Financial services leaders have a vision for the role of AI at their firms, but many banks lack the maturity to translate that vision into action. To boost AI value realization, leaders must improve maturity across seven dimensions of AI, including strategy, governance, engineering and data readiness. Insights ...

Analyst(s):   Benjamin Seesel   |   Kristy Waterhouse
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Premium Research Sep 2026
... The era of the “annual PCI audit” is dying; emerging threats to payment cards and an evolving standard mean continuous governance is the only option to mitigate commercial risk for product leaders. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Matt Miller
Premium Research Sep 2026
... Enterprise SaaS vendors rush to embed AI into legacy products, repackaging SKUs and raising costs without customer safeguards. Heads of IT procurement must negotiate nondiminishment protections, anchor AI spend to renewals and set test-to-launch governance to curb costs and protect long-term plans. ...

Analyst(s):   Ishan Anand   |   Quintin Casper
Research Oct 2026
... Insights Already a Gartner client? Enterprise applications leaders struggle with overwhelming AI agent choices and uncertainty around costs, risks, and complexity. Organizations must establish a governance framework, optimize model use, and deploy agents to support employee productivity with controlled ...

Analyst(s):   Mike Warren   |   Joe Mariano   |   Sohail Majumdar   |   Lacy Lei   |   Dan Wilson   |   Evgeny Mirolyubov   |   Adam Preset
Premium Research Oct 2026
... AI transformation is prompting CMOs to build flexible ecosystems, including AI agents working alongside internal teams, freelancers, and agencies. To capitalize on AI-driven shifts toward a composable, cost-effective partner ecosystem, CMOs must adopt outcome-based agency pricing and lead-agency governance ...

Analyst(s):   Jay Wilson
Research Aug 2026
... talent as an enterprise asset while governing it as a local one, creating talent hoarding, delayed staffing, and higher attrition. Talent right-of-way governance helps align incentives and accelerate mobility to enterprise priorities. Insights at a Glance Impact Actions How to Execute Success Measures Gartner ...

Analyst(s):   Colleen Adler
Research Sep 2026
... Access Insights Already a Gartner client? Unmanaged tail spend creates compliance, risk, and financial leakage. CPOs must deploy a continuous, hybrid governance model to optimize suppliers by balancing corporate oversight with streamlined stakeholder buying cycles, eliminating hidden third-party markups, ...

Analyst(s):   Joe Stephens   |   Michelle O'Sullivan
Research Oct 2026
... Already a Gartner client? AI is advancing faster than organizations can keep up. The next leap in value isn’t going to be adopting the latest model; it’ll be strengthening AI’s existing foundation via workforce readiness, governance, operating models and trust. CIOs seeking scalable AI value will focus on ...

Analyst(s):   Mary Mesaglio   |   Jamie Heyes
Premium Research Sep 2026
... growing AI investments, the 2027 Gartner CIO and Technology Executive Survey reveals that manufacturers have yet to realize major gains. To drive progress with AI, CIOs should ensure the readiness of their underlying architecture, data resources, enterprisewide operating model and governance. Insights ...

Analyst(s):   Marc Halpern   |   Christian Hestermann   |   Ivar Berntz   |   Kentaro Shikanai   |   Alexander Hoeppe   |   Rajan Saini
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