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Research Aug 2024
... priorities, new CIOs need to quickly familiarize themselves with the role. Interim CIOs can assist by leveraging this research to create an orientation guide that offers critical information and partnering with new CIOs to support their early success. Overview Introduction Analysis Gartner Recommended Reading ...

Analyst(s):   Abhishek Banerjee
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Research Dec 2020
... high-quality user experience, application leaders must incorporate UX skills and duties into nondesigner roles (known as citizen designers). Use this guide to build UX skills in nondesigners and to help them establish mentoring relationships with professional UX designers. Overview Steps Recommended by ...

Analyst(s):   Applications Research Team
Premium Research Jan 2020
... Conversational commerce is emerging as a major new model for customer experience. Application leaders need to understand the progress being made by conversational platforms, the barriers to their adoption, and the steps needed to overcome those barriers. Analysis Definition Description Where Is Conversational ...

Analyst(s):   Mike Lowndes
Premium Research Aug 2024
... SFA platforms are critical to sales execution. Vendors have integrated AI features to various extents. Sales operations leaders should use this research to enhance their evaluation process and gain further insights into critical sales capabilities, including those driven by AI. Strategic Planning Assumptions ...

Analyst(s):   Guy Wood   |   Steve Rietberg   |   Varun Agarwal   |   Adnan Zijadic
Premium Research Sep 2022
... automation platform market has added collaboration, proposal and quote; Internet of Things; and bot capabilities, while maintaining traditional SFA capabilities to support opportunity management. This evaluation supports the selection of solutions that meet your organization’s needs. Market Definition ...

Analyst(s):   Varun Agarwal   |   Adnan Zijadic   |   Ilona Hansen   |   Steve Rietberg
Premium Research Jan 2025
... asset management platforms enable organizations to govern the creation, distribution and organization of digital assets. Digital marketing leaders can use this research to understand the market dynamics of DAMs and assess vendors’ ability to meet their organization’s requirements. Market Definition/Description ...

Analyst(s):   Serena Mushigo   |   Tia Smart   |   Susan Graeme   |   Karen Lee   |   Rene Cizio   |   Aparajita Mazumdar
Premium Research Sep 2023
... Sales force automation platforms have continued to evolve, with vendors addressing UI complexity and planning to embed generative AI capabilities to augment existing critical capabilities. Applications and software engineering leaders can use this research to support their CRM sales evaluation process ...

Analyst(s):   Adnan Zijadic   |   Varun Agarwal   |   Steve Rietberg   |   Guy Wood   |   Ilona Hansen
Research Apr 2026
... Rising demand for advanced packaging, driven by chip miniaturization and robust growth in compute-intensive applications, significantly accelerated OSAT market expansion. ASE Technology maintained decisive market leadership with a 25.7% share, making it a key contributor to overall market growth in 2025 ...

Analyst(s):   Kartikay Gulani
Research Mar 2026
... segmentation taxonomy, definitions and research metrics used for Gartner’s enterprise network equipment quarterly Market Share and Forecast deliverables are detailed and updated in this report. What You Need to Know Introduction Notable Changes Market Methodology High-Level Definitions and Segmentation Gartner ...

Analyst(s):   Gurjyot Uppal   |   Vivek Tiwari   |   Christian Canales
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