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Research Jan 2021
... creating new opportunities for silicon photonics in data centers. Networking equipment product leaders must evaluate cost-performance benefits and redraw their product roadmaps to capitalize on this emerging technology. Overview Strategic Planning Assumptions Introduction Market Trend Gartner Recommended ...

Analyst(s):   Anushree Verma   |   Bob Johnson
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Research Mar 2026
... stock market overreactions across AI-vulnerable sectors have destroyed over $1 trillion in market value. Gartner anticipates continued market volatility responding to perceived or actual threats to AI’s growth. Gartner scenario planning separates signal from noise to help implement a resilient AI strategy ...

Analyst(s):   Christine Adams   |   Will Sommer   |   Peter Havart-Simkin   |   Raymond Paquet
Premium Research May 2026
... shifting HR business partner labor market from 2023 through 2025 challenged CHROs’ ability to make principled hiring decisions. Accounting for ongoing market trends is about more than cost management. It helps the HR team deliver against functional and enterprise-level AI transformation goals. Insights at ...

Analyst(s):   Alexander Kirss
Research February 13 2026
... First Steps for Developing an ESG Program Develop an effective environmental, social and governance program with these five steps Environmental, social and governance (ESG) issues are becoming increasingly important to stakeholders. Companies with strong ESG programs can help them meet investor criteria ...
... Digital Markets. She provides insights to help small businesses identify the right software for their needs by analyzing over 550,000 Gartner Digital Markets user reviews and nearly 48,000 interactions between Gartner Digital Markets software advisors and buyers. Get the Gartner Digital Markets Newsletter ...
Conference Highlight October 19 2026
... This creates the reliable structure required for AI agents to scale and drive the best business outcomes.” “D&A platformization is a technology rationalization process that replaces disconnected, single-purpose data and analytics tools with converged platforms to simplify architectures, standardize operations ...
Premium Research Aug 2026
... risk following the Seismic-Highspot merger. As the two companies integrate organizations, services and products, customers should be wary when making platform decisions until a clear roadmap emerges. Analysis Gartner Recommended Reading Evolving Insights History ...

Analyst(s):   Doug Bushée   |   Melissa Hilbert   |   Bill Yetman
Premium Research Aug 2026
... decision analysis capabilities and trust levels for their AI operations, following Dynatrace’s intended acquisition of Arize. This acquisition highlights a major shift, with AI agent observability now emerging as a core component of observability platforms. Overview Analysis Gartner Recommended Reading ...

Analyst(s):   Andre Bridges   |   Manjunath Bhat   |   Andrea Curry   |   Alex Coqueiro   |   Leo Li   |   Pankaj Prasad   |   Padraig Byrne
Premium Research Sep 2026
... This maturity model helps customer service and support technology leaders transition from traditional human-led platforms to AI-driven agentic systems. Use this model as a blueprint for embedding intelligent automation into customer service to improve scalability and service quality. Insights at a Glance ...

Analyst(s):   Drew Kraus   |   Pri Rathnayake
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