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Research Sep 2026
... ownership, not strategy gaps. Regulations require activities across procurement, manufacturing, and logistics. Organizations that rely solely on governance and reporting struggle with execution. CSCOs must embed compliance accountability, decision rights, and capabilities into operational functions to ...

Analyst(s):   Marta Muñoz
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Research Oct 2026
... struggle to control AI spending because visibility alone does not change behavior when accountability is unclear or unenforced. Software engineering leaders must establish clear decision rights, cost ownership, and governance authority, so those driving AI consumption are accountable for both spend and value ...

Analyst(s):   Aaron Harrison
Research Oct 2026
... There is an urgent need to translate risk metrics into a “risk index,” an aggregate measure that provides actionable insights to support effective governance and decision making. Insights at a Glance Impact Actions How to Execute Success Measures Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Mark Beres
Research Sep 2026
... mapping to three to five strategic touchpoints and assign single-point ownership to each. Use this research to prioritize and establish touchpoint governance that delivers growth. Insights at a Glance Impact Actions Cautions How to Execute Success Measures Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Chad Storlie
Research Sep 2026
... credential-centric and fragmented across the enterprise. Cybersecurity leaders should modernize these practices by centralizing governance, eschewing a static credential-centric model for an identity-centric model that continuously discovers machine identities and uses ephemeral credentials to reduce cyber risk ...

Analyst(s):   Erik Wahlstrom   |   Steve Wessels   |   Michael Kelley
Research Oct 2026
... Access Insights Already a Gartner client? Achieving AI ROI requires more than model capability — flaws in workflow fit, trust, or governance create a “Zero Problem” that causes over 95% of AI pilots to fail. This research provides a formula to replicate engineering practices and convert pilots into scalable ...

Analyst(s):   Paige Kirk   |   Jason Wong   |   Brent Stewart
Research Oct 2026
... Already a Gartner client? C-suite skepticism is growing as AI costs rise and value realization lags. High-tech executives and their GTM teams must shift from rapid-payback claims to stories shaped around predictable multiyear costs, strong governance, and sustained value, or they risk longer sales cycles ...

Analyst(s):   Michelle Shapiro
Research Oct 2026
... Leading organizations establish clear outcomes, baselines, and success measures before expanding their DEX investments, using demonstrated value to guide governance and funding decisions. Insights at a Glance Strategic Planning Assumption Impact Actions Cautions How to Execute Success Measures Gartner Recommended ...

Analyst(s):   Stuart Downes   |   Robin Milton-Schonemann   |   Tim McCormack
Premium Research Oct 2026
... CPOs are rapidly accelerating spend on AI initiatives in procurement, yet many remain trapped in a cycle of funding disconnected pilots and low-ROI use cases that fail to move the needle on enterprise value. AI strategy matters far more than your total budget. Organizations succeed by prioritizing portfolio ...

Analyst(s):   Jasdeep Sandhu
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