... chief procurement officers must assess automation potential, redesign processes and procurement roles, update talent strategies and implement new governance frameworks. Why This Matters Blind Spots What’s Around the Corner Questions You Should Be Asking Gartner’s Positions Your Journey as a Chief Procurement ...
Analyst(s): Ryan Polk | Meghan O'Doherty
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... client? Procurement organizations invest in AI, but many initiatives fail as employees lack the skills to evaluate its benefits, use and governance due to lack of workforce readiness. CPOs should use this research to build AI literacy as a core capability for workforce readiness and value realization. ...
... ServiceNow’s shift to AI-native packaging, hybrid subscription and consumption-based licensing and pricing dependencies is making costs harder to forecast. To mitigate pricing risks and improve budget predictability, heads of IT procurement must establish governance over licensing metrics, AI consumption and ...
... certification as a means of demonstrating that their organizations can govern AI systems. Successfully adopting the framework requires more than checking the boxes of the requirements — organizations must embed its principles into governance, risk management, and day-to-day decision making. Insights at a Glance ...
... human. Insights at a Glance Strategic Planning Assumption Why AI Creates a New Governance Challenge The Cost of Getting AI Authority Wrong From Trusted Data to Decision Authority Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Clement Christensen | Chris Billings | Srishti Garg | Rajat Pandey | Vijay Dakshinamoorthy | Valeria Di Maso
... Already a Gartner client? Product leaders for the U.S. federal market must prepare for the shift from AI experimentation to mission deployment at scale. This includes refining go-to-market strategies, proposed costs, and AI solution architecture based on U.S. AI acquisition policies. Overview Strategic ...
... outcomes as soon as you deploy and innovate Complete the form and download your free copy. This guide is part of the Gartner Essential Guidesfor Effective Decision Making Series. You can access other guides in this series to continue improving how your business makes decisions and learn. ...
... Most CIOs think broader scope means better results, but Gartner’s Chief of Research for Global Enterprises, Chris Howard, reveals that success in 2026 depends on mastering agility, risk and tenacity — not on owning more. This video offers CIOs a framework to address these challenges and outperform their ...
... This research highlights the top five AI technology trends in the insurance industry for the year 2026. CIOs must understand and prepare to respond to these trends in order to drive greater business value from their AI investments and minimize AI risks. Insights at a Glance Issue Context Impact Brief ...