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Research Nov 2021
... Healthcare providers are expected to accelerate digital transformation in response to continual disruption and uncertainty. This research highlights DHPs as the foundational approach to give CIOs the agility to respond to new business drivers and release the value from their existing IT investments. ...

Analyst(s):   Andrew Meyer
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Research Sep 2012
... Developer friendliness is a key driver of implementation costs and achievement of business benefits. This research compares implementation costs across vendors and vendor types based on Gartner survey data. Survey Objective Data Insights Implementation Costs by User Count Factors That Affect Implementat ...

Analyst(s):   Rita Sallam
Research Jul 2026
... Already a Gartner client? AI agents are creating a new source of technology sprawl for telcos, as siloed deployments lead to integration complexity and investment risk. CSP CIOs should enforce a unified AI architecture and mandate centralized API governance to prevent agentic AI from becoming an unmanageable ...

Analyst(s):   Eric Goodness   |   Pablo Arriandiaga
Research Jul 2026
... a Gartner client? AI is both changing and expanding the data engineering role. To capture the full value of this shift, D&A leaders must reskill data engineers to support AI-ready data products, promote AI literacy, empower decentralized teams and operationalize automated governance in data engineering ...

Analyst(s):   Jenna Goodrich   |   Michael Simone   |   Roxane Edjlali   |   Nina Showell
Research Jul 2026
... Agentic AI will not replace IT service providers because organizations still need expertise to govern AI, manage risk, integrate systems and scale adoption. IT sourcing, procurement and vendor management leaders must adopt a hybrid sourcing model, retain governance internally, and contract for value, ...

Analyst(s):   Katarzyna Fonteyn   |   Jaideep Thyagarajan   |   Jess Aggio   |   Sundar Viswanathan   |   Shubham Rathore
Research Jun 2026
... Access Insights Already a Gartner client? AI-driven ERP services shift lock-in from code to proprietary models, prompts, and governance layers, threatening portability and buyer leverage. IT SPVM leaders must act now: Mandate open architectures, multimodel flexibility, and strict data portability rights ...

Analyst(s):   Shubham Rathore
Research Jun 2026
... client? AI is rapidly surpassing the ability of humans to be in the loop as a checkpoint for actions executed by agents. AI-led oversight of all domains is the single most important topic that governance and cybersecurity leaders will face over the next five years, increasing their risk as AI technology ...

Analyst(s):   Daryl Plummer
Research May 2026
... CHROs face pressure to scale AI in HR, yet AI-driven HR decision making is broadly viewed as high-risk with major regulatory considerations. Without effective governance, responsible scaling is not possible. This note offers three foundational components to govern and scale AI in HR responsibly. Insights ...

Analyst(s):   Harsh Kundulli   |   Hiten Sheth
Research Jul 2026
... scale AI and agentic AI investments, financial management practices must mature. Heads of enterprise architecture should use this research to control their enterprise’s AI costs, reduce value drift, and optimize their organization’s AI ROI through aligned reference architecture and governance models. ...

Analyst(s):   Andrei Razvan Sachelarescu
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