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Premium Research Jul 2026
... CDAOs who are responsible for AI are held accountable for AI business outcomes they don’t control, creating risk as AI scales. Governance breaks down where data ownership is unclear. Without clear outcome accountability, organizations face rising, high-visibility ethics failures D&A leaders are expected ...

Analyst(s):   Sally Parker   |   Claire Song   |   Frank Buytendijk   |   Antonia Roesler
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Research Jun 2026
... must be proactive, programmatic and always-on. CIOs must shift from reactive cuts to continuous spend governance — aligning investment with value, controlling consumption, and unlocking capacity for growth. Why This Matters Blind Spots What’s Around the Corner Questions You Should Be Asking Gartner’s ...

Analyst(s):   Chris Ganly   |   Lauren Wheatley
Premium Research Jun 2026
... Behavioral drift is the gap between tested AI and real-world behavior that remains largely invisible until it disrupts critical business decisions. AI model updates look harmless until margins dip, pricing shifts unnoticed, and costs creep. Without contracts, governance, and accountability, tech CEOs absorb ...

Analyst(s):   Sabine Zimmerhansl   |   Mario Capellari
Research Aug 2026
... Gartner client? Healthcare providers are piloting and scaling AI at an unprecedented pace. While technology and governance are vital, AI literacy for all employees is often overlooked. Prioritizing AI literacy is essential to maximize the value of AI investments and ensure successful implementation. Insights ...

Analyst(s):   Amanda Dall'Occhio   |   Faith Adams
Research Aug 2026
... adapting business processes to standard.” To avoid higher TCO, ERP leaders must use Gartner’s Pace-Layered Application Strategy with “fit-to-standard” governance and comprehensive change management. Insights at a Glance Impact Actions How to Execute Success Measures Contributors Gartner Recommended Reading ...

Analyst(s):   Allan Wilkins
Premium Research Jun 2026
... As organizations rapidly adopt agentic AI and swap staff for autonomous agents, they risk hitting a tipping point where software, not leadership, runs the business. Enterprise architects must act now to design the continuous oversight and robust technical guardrails needed to keep humans in control before ...

Analyst(s):   Marcus Blosch
Research May 2026
... hardens the new estate via audit and regulatory certification, and transitions from program delivery to sustained operational sovereignty by putting governance structures in place that ensure independence is maintained after the roadmap concludes. Insights at a Glance Impact Actions Cautions How to Execute ...

Analyst(s):   Ted McHugh
Research May 2026
... prioritizes fixes by exploitability and business impact, shrinking exposure windows and boosting SOC performance. Agentic AI will help once data, integrations, controls and governance are ready. Insights at a Glance Strategic Planning Assumption Impact Actions Cautions How to Execute Success Measures Gartner ...

Analyst(s):   Mitchell Schneider   |   Jonathan Nunez
Research Jul 2026
... penalties and unprecedented personal liability for executives. CISOs must navigate the complex challenge of harmonizing cross-border compliance while preventing leaders from being temporarily removed from their managerial duties due to inadequate governance. Strategic Planning Assumption Analysis Research ...

Analyst(s):   Arthur Sivanathan   |   Brent Predovich   |   Lisa Neubauer   |   Josh Murphy   |   Pedro Pablo Perea de Duenas
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