... service teams will pursue agentic AI in the next 12 months. Those exploring the technology will find a fragmented market. Choosing the wrong route risks agent sprawl, vendor lock-in and rising costs. Service leaders should use this note to select the right route for their organization. Insights at a ...
Analyst(s): Brett Overbey | Kim Hedlin | Daniel O'Sullivan
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... IT and business organizations have shifted, demanding new approaches to application, platform and service delivery. Growth and volatility means product champions will be helping to form a new digital foundation for the adaptive and continuously intelligent business. Join this complimentary Gartner IT ...
... featuring the latest insights on leading and managing the sales function. This issue explores strategic insights that CSOs should consider when planning for2026. Gartner Research ...
... Gartner forecasts global IT spending in the retail industry to grow by 6.5% in 2024 to reach $209.4 billion in constant U.S. dollars, up from $196.5 billion in 2023. In the long term, spending is expected to grow at a 6.9% compound annual growth rate, to reach an estimated $262 billion by 2027. Table ...
Analyst(s): James Ingham | Rika Narisawa | Sandeep Unni | Inna Agamirzian
... Gartner forecasts the global insurance industry IT spending will increase by 9.4% in 2024 to reach $232.0 billion in constant U.S. dollars. Spend is forecast to grow at a CAGR of 9.6% from 2023 through 2028, driven by growth in IT services and software at a CAGR of 9.9% and 13.9%, respectively. Table ...
... Gartner forecasts 2024 global IT spending in the retail industry to reach $211.2 billion in current U.S. dollars, up from $198.6 billion in 2023 representing 6.3% annual growth. In the long term, spending is expected to grow at a 7.5% CAGR, to reach an estimated $291.2 billion by 2028. Table of Conte ...
Analyst(s): Rika Narisawa | Sandeep Unni | Inna Agamirzian | James Ingham
... Gartner forecasts global insurance industry IT spending will increase by 9.0% in 2024 to reach $232.8 billion in constant U.S. dollars. Spend is forecast to grow at a CAGR of 9.1% from 2022 through 2027 driven by growth in IT services and software at a CAGR of 10.0% and 14.0%, respectively. Table of ...
... Gartner forecasts global IT spending in the retail industry to grow by 6.9% in 2024, reaching $208.8 billion in constant U.S. dollars, up from $195.4 billion in 2023. In the long term, spending is expected to grow at a 7.5% CAGR, to reach an estimated $281 billion by 2028. Table of Contents List of Ta ...
Analyst(s): Rika Narisawa | Sandeep Unni | James Ingham | Inna Agamirzian
... HPA product managers have historically driven growth primarily through technology enhancement. However, analysis of 2023 market share leaders reveals that supporting new personas and addressing cost sensitivities, in addition to adopting new technologies, yielded outsized growth. Overview Analysis Gartner ...