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Research Jul 2026
... While enterprise buyers possess AI tools and experience, they struggle to generate enterprise-scale value. Future AI services differentiation will not come from use-case discovery or model deployment, but from helping clients redesign the decision systems, governance, and operating models required to ...

Analyst(s):   Danny Ryan
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Research May 2026
... alternatives can work. This phase covers vendor discovery, dependency scoring, pilot selection, technology validation, and building out the governance and skills for safe migration. Insights at a Glance Impact Actions Cautions How to Execute Success Measures Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Ted McHugh
Premium Research Jul 2026
... AI is increasing enterprise demand for technology faster than enterprises can scale funding, governance, economics, and workforce adaptation. CIOs who continue treating AI as a technology deployment challenge will be overwhelmed by the operating model consequences of AI adoption. Use these insights to ...

Analyst(s):   Alicia Mullery   |   Daniel Sanchez Reina   |   Mandi Bishop   |   Kris van Riper
Research Jun 2026
... Access Insights Already a Gartner client? CISOs are accountable for cybersecurity governance, yet they are increasingly expected to oversee broader technology risks that directly impact business performance. Time constraints make it difficult for CISOs to fulfill both responsibilities, which diminishes their ...

Analyst(s):   Lisa Neubauer
Premium Research Aug 2026
... AI is no longer simply a technology purchase. It is becoming an enterprise and workforce capability that cuts across traditional procurement categories. As organizations deploy AI through software, services, infrastructure and autonomous agents, chief procurement officers should establish AI as a dedicated ...

Analyst(s):   Katarzyna Fonteyn   |   Ryan Polk   |   Mel Mohamednur
Research Jun 2026
... Insights Already a Gartner client? AI-driven managed services are creating new forms of vendor lock-in through embedded models, automation and vendor-controlled innovation. IT sourcing, procurement and vendor management leaders should act now to strengthen governance, portability and commercial controls ...

Analyst(s):   Shubham Rathore
Research Jun 2026
... Gartner client? AI literacy is key to successfully executing on your AI strategy and keeping users compliant with AI governance programs. Midsize enterprise or resource-challenged CIOs can use these strategies to set up successful AI literacy programs for business and IT to deliver value from AI. Insights ...

Analyst(s):   Alys Woodward
Research Oct 2026
... Central to most privacy laws is giving individuals clarity around — and control over — their personal data. A Privacy UX platform’s critical capabilities are the key to guiding cybersecurity leaders to select one that facilitates their organization’s compliance with laws and builds trust with individuals ...

Analyst(s):   Shadrock Roberts   |   Bernard Woo   |   Stefan Dumitrescu
Research Oct 2025
... Gartner client? Each year Gartner surveys hundreds of HR leaders about their priorities and challenges for the coming year. Join this session, which reveals the top CHRO trends and priorities for 2026, and learn what implications and imperatives will inform your strategic plan. Overview Gartner Recommended ...

Analyst(s):   Mark Whittle
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