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Research May 2026
... cloud services market growth accelerated in 2025 as AI drove adoption across cloud offerings. Hyperscalers led growth via AI-optimized, distributed and sovereign infrastructure. PaaS boosted developer productivity while SaaS embedded AI, thereby intensifying competition and end-to-end platform integration ...

Analyst(s):   Hardeep Singh   |   Roshni Mathew   |   Mohit Khemka   |   Anupama .   |   Varsha Mehta
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Research Aug 2026
... Access Insights Already a Gartner client? Software engineering leaders must require platform teams to configure AI coding agents with organizational context, enforced standards and verification through a domain-specific harness before scaling SDLC automation or face decreased productivity from low-quality ...

Analyst(s):   Shiva Varma   |   C.A. Swan   |   Pamela Katz
Premium Research Jun 2026
... China’s technology ecosystem is consolidating into a self-reinforcing system where demand, capability, and platforms limit external provider participation. To adapt to the changing technology horizon, technology CPOs must narrow their focus to investments aligned with domestic ecosystems as viable options ...

Analyst(s):   Sandeep Unni   |   Will Sommer   |   Linglan Wang   |   Jimmy Chuang
Research Jun 2026
... Access Insights Already a Gartner client? As the use of autonomous AI agents grows in data management platforms, customers could face runaway costs from unexpected usage. Data management vendors will see agentic AI adoption fail if customers are not offered agent-level FinOps while using this telemetry ...

Analyst(s):   Sharat Menon   |   Omar Ansari   |   Robin Schumacher
Premium Research Jun 2026
... To align product and platform capabilities with customer value and digital business objectives, heads of I&O need a continuous framework to optimize value, cost, risk and time. These insights help heads of I&O adopt a product mindset and shift from order taking to strategic leadership. Insights at a ...

Analyst(s):   George Spafford   |   Daniel Betts
Research Jun 2026
... Already a Gartner client? Enterprise AI is redefining networking and connectivity services, shifting value from bandwidth to latency determinism, edge proximity and service integration. Lumen, with its unified service platform, is the company to beat in enterprise AI WAN and connectivity services. Overview ...

Analyst(s):   Karen Brown   |   Susan Welsh   |   Kameron Chao
Premium Research Aug 2026
... rapid rise of enterprise AI assistants allows employees to build AI agents and applications with little IT oversight; this creates extreme enterprise risk. Tech services leaders who address the critical need for agent harness engineering services and agent management platforms will mitigate enterprise ...

Analyst(s):   Tom Coshow   |   Radu Miclaus
Premium Research Jun 2026
... AI-powered automation will fundamentally alter digital workplace and ITSM roles, shifting from manual task execution to building and managing platforms that act autonomously to resolve incidents, fulfill requests and improve DEX. These insights help heads of I&O prepare for the autonomous future. Insights ...

Analyst(s):   Todd Larivee   |   Sunil Kumar   |   Joe Rogus
Premium Research Aug 2026
... AI is reshaping API consumption, making agent-centric architectures and AI-ready gateways essential. Product managers should position API management as the strategic platform connecting applications and AI systems to capture emerging business opportunities and ensure sustained relevance in an AI-driven ...

Analyst(s):   Nicholas Carter   |   John Santoro
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