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Premium Research Jun 2025
... CIOs who are responsible for delivering value with analytics and AI projects need a D&A strategy to define and guide their efforts. This tool explains the essential elements of a D&A strategy. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...

Analyst(s):   Laura Craft   |   Michael Gabbard   |   Alan D. Duncan
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Premium Research Aug 2025
... As CCOs’ remit has grown, so too has the need for effectively using metrics. This guide aggregates best practices for elevating your function’s measurement and reporting capabilities to track and prove the value of Communications activities. Analysis Research Highlights Contributors Gartner Recommended ...

Analyst(s):   Adam Herold
Premium Research Jul 2025
... This research guides application leaders in preparing their cloud ERP teams for implementation and ongoing operations. It covers four key areas: building team skills, using the project for training, ensuring tool proficiency and enabling effective knowledge transfer. More Detail Gartner Recommended Reading ...

Analyst(s):   Tomas Kienast
Premium Research Sep 2025
... today still struggle to provide meaningful guidance and support for their employees’ development. HR business partners (HRBPs) can use this tool to educate and guide managers to coach their employees effectively. When to Use Directions for Use Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Srishti Bhatia
... Services at Coats Group, leveraged Gartner's benchmarking tools to identify opportunities for cost and value optimization within the finance function. Mission Critical Priority Benchmark finance costs to enhance market competitiveness and drive greater business value. How Gartner helped Gartner provided ...
Premium Research Oct 2024
... the foundation for digital transformation, modernization and digital business ecosystems. However, widespread use of APIs introduce management and governance challenges. Here, we assess 17 API management vendors to help software engineering leaders select the most-suitable vendor. Market Definition/Description ...

Analyst(s):   Shameen Pillai   |   Andrew Humphreys   |   John Santoro   |   Mark O'Neill   |   Nicholas Carter
... but challenges with governance, data quality, adoption, or execution make outcomes difficult to predict. C) We are highly confident because we have strong AI and data governance, clear success metrics, executive oversight, and close collaboration between business, data, and AI teams. You answered mostly ...
Research February 06 2020
... capabilities, financial analytics governance becomes unclear. Financial planning and analysis (FP&A) executives are now asking: What role should finance analytics play in this crowded analytics field? How do the best FP&A teams support finance analytics? Download the Gartner quick guide to help define the scope ...
Research Oct 2026
... Access Insights Already a Gartner client? CCaaS platforms increasingly leverage AI to orchestrate customer engagement, automate workflows and enable real-time decision making across voice and digital channels. This helps customer service and support technology leaders improve operational efficiency, ...

Analyst(s):   Jason Bridge   |   Pri Rathnayake   |   Megan Fernandez   |   Drew Kraus
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