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Premium Research Aug 2025
... Aligning SRE with ITSM enhances product reliability and customer satisfaction. This research guides heads of infrastructure and IT operations to integrate proactive SRE practices with ITSM, fostering collaboration for improved, customer-focused service delivery. Gartner Research ...

Analyst(s):   Mark Cleary   |   Hassan Ennaciri
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Premium Research Feb 2024
... Gartner forecasts that healthcare and life sciences enterprise IT spending will grow by 9.2% in 2024, to reach $266.8 billion in constant currency. HCLS leaders are increasing spending on IT services and software, with annual expected growth rates of 10.5% and 13.0%, respectively. Table of Contents Li ...

Analyst(s):   Inna Agamirzian   |   James Ingham   |   Rika Narisawa   |   Roger Benn   |   Jonathan Rivera
Research Apr 2024
... Access Research Already a Gartner client? Total enterprise IT spending in the communications, media and services market is forecast to reach $674.3 billion in 2024 in constant U.S. dollars, up from $619.2 billion in 2023. Spending is expected to see a five-year CAGR of 9.0% to reach an estimated $953.4 ...

Analyst(s):   Inna Agamirzian   |   Peter Kjeldsen   |   Gregor Petri   |   James Ingham   |   Rika Narisawa
Premium Research Apr 2024
... Gartner forecasts that healthcare and life sciences enterprise IT spending will grow 9.5% in 2024, reaching $265.2 billion in constant currency. HCLS leaders are increasing spending on IT services and software, with annual expected growth rates of 10.4% and 13.4%, respectively. Table of Contents List ...

Analyst(s):   Rika Narisawa   |   Inna Agamirzian   |   Jonathan Rivera   |   James Ingham
Premium Research Apr 2024
... Global enterprise IT spending in the banking and investment services market is forecast to increase by 8.7% in 2024 to $735.6 billion in constant U.S. dollars. Spending is expected to see a five-year CAGR of 9.3% to reach an estimated $1 trillion by 2028. Table of Contents List of Tables Overview Gartner ...

Analyst(s):   James Ingham   |   Jeff Casey   |   Rika Narisawa   |   Inna Agamirzian   |   Debbie Buckland
Premium Research May 2024
... M&NR organizations are prioritizing technology investments in the modernization of core systems, cloud migration, digital supply chain, smart manufacturing and sustainability. The 2024 IT spend is expected to be $477.4 billion, a growth of 7.6% over 2023 spending in constant U.S. dollars. Table of Co ...

Analyst(s):   Rika Narisawa   |   Marc Halpern   |   Inna Agamirzian   |   Sohard Aggarwal   |   Alexander Hoeppe   |   James Ingham
Research Jul 2024
... Access Research Already a Gartner client? Total enterprise IT spending in the CMS market is forecast to reach $721.4 billion in 2024 in constant U.S. dollars, up from $638.6 billion in 2023. Spending is expected to see a five-year CAGR of 10.6% to reach an estimated $1.06 trillion by 2028. Table of Contents ...

Analyst(s):   Peter Kjeldsen   |   Rika Narisawa   |   James Ingham   |   Inna Agamirzian   |   Gregor Petri
Research Jan 2024
... Access Research Already a Gartner client? Total enterprise IT spending in the communications, media and services market is forecast to reach $682.7 billion in 2024 in constant U.S. dollars, up from $630.8 billion in 2023. Spending is expected to see a five-year CAGR of 8.5% to reach an estimated $887.5 ...

Analyst(s):   Gregor Petri   |   Rika Narisawa   |   Inna Agamirzian   |   Peter Kjeldsen   |   James Ingham
Premium Research Feb 2024
... Global enterprise IT spending in the banking and investment services market is forecast to increase by 8.3% in 2024 to $737.6 billion in constant U.S. dollars. Spending is expected to see a five-year CAGR of 8.8% to reach an estimated $972 billion by 2027. Table of Contents List of Tables Overview Gartner ...

Analyst(s):   Jeff Casey   |   James Ingham   |   Debbie Buckland   |   Rika Narisawa   |   Inna Agamirzian
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