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Research Mar 2026
... Access Insights Already a Gartner client? D&A leaders face a significant governance challenge due to relying on volunteers to scale data stewardship. To solve this problem, leaders should deploy agentic master data management (MDM) to automate routine tasks, which breaks the costly dependency between ...

Analyst(s):   Stephen Kennedy
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Research Mar 2026
... CFOs can unlock agentic AI for faster, higher‑quality finance decisions without sacrificing safety. This note explains how to apply an oversight/controls/evaluation governance framework to create traceability, enforce system constraints, and validate outputs continuously in AI agent projects. Insights ...

Analyst(s):   Alex Levine   |   Aharon Logue
Premium Research Mar 2026
... increased reliability expectations of business and IT stakeholders. Heads of I&O must transition reliability initiatives to be autonomous, focused on the governance of agentic operations and the cost of reliability in your organization. Insights at a Glance Strategic Planning Assumptions Issue Impact Implications ...

Analyst(s):   Chris Saunderson   |   Daniel Betts
Research Apr 2026
... Gartner client? Despite advances in disaster recovery technology, it remains a common challenge for many organizations. This research provides 18 actionable tips to enhance DR through improved governance, strategy, modular documentation, “soft” preparedness and exercises, helping I&O leaders build a ...

Analyst(s):   Ron Blair
Research Apr 2026
... Insights Already a Gartner client? Public sector AI ROI fails due to a narrow focus on tools and poor planning, risking political abandonment. Leaders must shift to an ecosystem-led strategy that advances D&A and aligns contracts, talent, and governance to drive real mission impact, thereby breaking the ...

Analyst(s):   George Sellner   |   Tony Sheehan   |   Dean Lacheca   |   Michael McFerron   |   Albert Gauthier   |   Lydia Clougherty Jones
Research Jun 2020
... Digital twins have great potential to enable digital business initiatives, but poor oversight will squander those opportunities. CIOs must strengthen organizational accountability, participation, predictability and transparency to ensure their digital twins fulfill their promise. Gartner Insights Abs ...

Analyst(s):   Roger Williams   |   Milly Xiang
Research Jul 2020
... Matrix Off the Hype Cycle On the Rise SaaS Security Posture Management Composable ERP SaaS as a Platform (SSP) FEaaS Packaged Business Capabilities Self-Integrating Applications SaaS Management Platforms Composable Commerce API-Centric (“Headless”) SaaS Cloud-Native Supply Chain as a Service At the Peak ...

Analyst(s):   Dennis Gaughan   |   John Santoro
Premium Research Aug 2024
... experience based on usage and performance data are critical for a thriving digital workplace. This research guides end-user services and digital workplace leaders in selecting the right DEX tool vendor. Strategic Planning Assumptions Market Definition/Description Magic Quadrant Vendor Strengths and Cautions ...

Analyst(s):   Stuart Downes   |   Lina Al Dana   |   Tom Cipolla   |   Dan Wilson   |   Autumn Stanish
Research Jan 2021
... Gartner client? A Gartner survey of digital leaders found that building a platform requires new technologies and the assistance of a service provider. Application leaders tasked with building a digital business technology platform should use these results to jump-start or accelerate their efforts. Overview ...

Analyst(s):   Deacon D.K Wan   |   Bill Swanton   |   Anne Thomas   |   Mark O'Neill
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