... PCITS drives digital transformation by migrating and optimizing workloads on public cloud platforms with cloud-native and AI-powered services. This note guides heads of IT sourcing, procurement and/or vendor management to learn from the implementation experience of their peers shared on Gartner Peer ...
Analyst(s): Peer Community Contributor
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... Multiple platforms — ranging from CRMs to specialized KM systems — offer a wide range of capabilities that could support KM. This assessment helps customer service and support leaders prioritize what they need KM technology to do and communicate those requirements to vendors and IT partners. When to ...
... preparation are imperative for IBP success. This research equips planning leaders to architect purpose-driven IBP meetings with clear agendas and defined outcomes, elevating S&OE, S&OP, and LRP meetings into cross-functional platforms that drive business value. When to Use Directions for Use Gartner Recommended ...
... vulnerability management is ill-equipped against the expanded global attack surface grid, making preemptive exposure platforms essential for survival. Product leaders must prioritize agentic AI to autonomously resolve exposures and execute self-healing containment at machine speed. Overview Strategic Planning ...
... costs, which are shifting technology adoption. Secondary storage and backup solutions are gaining momentum, signaling new priorities as all-flash platforms become central to future strategy. Opportunity Overview Notable Changes Methodologies and Definitions Notes Gartner Recommended Reading Gartner Insights ...
... AI investment demands capital, data, and talent, favoring large vendors and raising barriers for smaller players. Software providers in the CSP/telecom industry must urgently decide whether to scale up for integrated AI-driven platforms or prepare for exit as consolidation intensifies. Insights at a ...
... Access Insights Already a Gartner client? As adversaries weaponize AI, hybrid mesh firewalls must evolve or risk irrelevance. Product leaders must transition from rigid, rule-based defenses to intent-aware platforms with embedded AI enabling adaptive, self-healing systems that anticipate attacks before ...
Analyst(s): Rajpreet Kaur | Charanpal Bhogal | Adam Hils
... CMOs who use AI agents in marketing work management platforms can improve productivity and operational performance, but CMOs must rightsize their efforts. Choose the right AI agent productivity use cases and ensure foundational processes, work documentation, and data are in place to maximize results. ...
... By 2030, AI will not eliminate most I&O roles outright, but it will materially redesign how they create value. The primary shift is from people directly operating infrastructure to people engineering platforms, supervising automation, and governing AI-driven operations. Insights at a Glance Strategic ...
Analyst(s): Ashish Banerjee | Erin Pierre | Autumn Stanish