... Already a Gartner client? Worldwide content services software market grew 6.7% in USD in 2020, down from 10.8% in 2019. Content services platforms declined at the rate of 1.7% even as content collaboration tools grew at 19.3%. Box edged out IBM for the fourth position. Google, Microsoft and Alfresco had the ...
Analyst(s): Craig Roth | Neha Gupta
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... and cultural shifts essential for success in the AI era. As co-leader of Gartner’s cross-functional Future of Work research community, Tori helps guide research that equips leaders to make future-ready decisions today. In 2023, Tori launched Gartner’s inaugural Hype Cycle for the Future of Work, spotlighting ...
... Assistive AIfor Outcome‑Focused Workflow by 2028 STAMFORD, Conn., April 2, 2026 First Disruption Will Hit Approval-Heavy, Timing-Sensitive Workflows Where AI Collapses Decision Latency and Reallocates Authority to Policy-Bound Agents By 2028, over half of all enterprises will stop paying for assistive ...
... prioritization and resource reallocation. CMOs Increase AI Investment, But Readiness Lags The survey found a clear gap between AI ambition and organizational readiness. Seventy percent of CMOs consider becoming an AI leader to be a critical goal for2026. However, 70% also acknowledge that their internal ...
... Organizations facing strategic misalignment must opt for EBPA tools to boost business performance via process modeling and analysis. This note guides enterprise architecture and technology innovation leaders to learn from the implementation experiences of their peers shared on Gartner Peer Insights. ...
... efficiency due to inconsistent project management approaches and a lack of internal capabilities and expertise. This guide helps R&D leaders establish a PPM center of excellence (COE) for providing critical capability support. Overview Steps Gartner Recommended Reading Gartner Research ...
... and executive leaders assess their enterprise’s vulnerability to AI-driven disruption and take targeted action. It draws on Gartner’s AI shockwaves research to guide strategic planning and investment decisions. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...
... Manufacturers face unique challenges when it comes to AI adoption, specifically selecting the right use case from an overwhelming number of options. This presentation helps CIOs identify high-value AI use cases and guides them in choosing the right one for their organization using Gartner’s Use Case Assessment ...
... Research Already a Gartner client? Business architects often fail to build deliverables that are timely, intuitive and actionable for their business partners. This research can guide business architects to create consumable business architecture guidance that enables smarter and faster investment decisions ...
Analyst(s): Lucas Kobat | Ian Reynolds | Austin Steinmetz