... Support Leaders provides indispensable insights, advice and tools needed to achieve service and support leaders’ mission-critical priorities, specifically improving the customer experience while managing costs. Gartner’s research, advice and best practices equip customer service and support leaders to design ...
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... GartnerTGI. About Gartner for High Tech Gartner for High Tech equips tech leaders and their teams with role-based best practices, industry insights and strategic views into emerging trends and market changes to achieve their mission-critical priorities and build the successful organizations of tomorrow. Additional ...
... consist of enterprise application leaders, software engineering leaders, application/solution architects, application development managers, application integrations managers and more. The full conference agenda features six comprehensive tracks and two spotlight tracks thattake a deep dive into a broad range ...
... Gartner Opening Keynote: “The ‘AI Stalls’ that CFOs Must Navigate” with Nisha Bhandare, VP Analyst at Gartner, and Clement Christensen, Senior Director, Analyst at Gartner. Guest Keynote (Wednesday 11 September): “Dilemmas Decoded: Managing Cultural Change” with Dr. Fons Trompenaars, Founder: Trompenaars ...
... Howley Gartner Catherine.Howley@gartner.com About Gartner Gartner delivers actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. ...
... Implementing visibility tools to better manage this effort is critical to drive improvements. Shippers should also focus on building better relationships with carriers and tighten agreements to lock in allocations and gain commitments to improved service with more predictable cost. Related research for Gartner ...
... Dynamic Risk Governance Starts With Shared Data Outdated ways of working are all too common when it comes to protecting the organization from dangers spawned by a world that’s moved online. To fight fire with fire, functional leadersmust go digital, too; that means they must build opportunities to collaborate ...
... content. Social media marketing gives a B2B marketer opportunities to have some fun and entertain followers — but that can be complicated for a B2B brand with products or use cases that don’t necessarily result in widely shareable content. No wonder 85% of businesses are failing to utilize social media ...
... 2024 Hits and Misses Here’s a rundown of the predictions in my Beyond Supply Chain 2024 Predictions blog: On the macroeconomic front, I correctly called the U.S. avoiding recession, Europe’s flattish growth and a challenged Chinese economy. Ultimately, the U.S. economy and labor market fared better than ...