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Premium Research Mar 2026
... The Iran War is driving sharp rises in global energy costs and exposing critical infrastructure vulnerabilities. This is not a one‑off shock. CIOs must make trade-off decisions to shift to energy‑secure, resilient, and distributed digital architectures while also managing financial pressures. Insights ...

Analyst(s):   Ed Gabrys   |   Sarah Watt
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Premium Research Mar 2026
... AI capabilities are becoming critical for enhancing loyalty program performance. CMOs and their teams should use this research to understand how generative AI for content generation, segmentation and risk mitigation create more effective loyalty program experiences and increase loyalty program effectiveness ...

Analyst(s):   Brad Jashinsky
Premium Research Mar 2026
... HRBPs are often asked to move critical initiatives forward even when priorities, stakeholder needs and project requirements are still evolving. This tool helps HRBPs identify which initiatives are best suited for an agile approach and execute them in a way that enables faster learning, stronger stakeholder ...

Analyst(s):   Kirti Singhal
Premium Research Feb 2026
... Determining whether to adopt a centralized, hybrid (federated), or decentralized AI governance operating model is a critical strategic decision. AI leaders must prioritize clear decision rights, accountability, and delegated authority to enable innovation and risk management as AI maturity grows. Insights ...

Analyst(s):   Svetlana Sicular   |   Whit Andrews   |   Mike Rollings
Research Feb 2026
... Insights Already a Gartner client? Mastering stakeholder communication enables heads of I&O to accelerate decision making and secure buy-in for critical initiatives. By applying targeted influence strategies, leaders can drive alignment, enhance operational impact and be seen as a strategic partner. Insights ...

Analyst(s):   Joe Rogus   |   Erin Pierre
Research Jan 2026
... Access Insights Already a Gartner client? CPOs must adopt a proactive, structured risk assessment framework to safeguard supply chain resilience and profitability, rather than relying on reactive measures. This approach is critical to navigating tariff volatility and ensuring long-term organizational ...

Analyst(s):   Cheryl Van Dyke   |   Ronak Gohel
Research Feb 2026
... Access Insights Already a Gartner client? AI agents acting as machine customers are a critical pillar of autonomous businesses and expand the total addressable opportunity for providers. Product leaders need to understand the sellerbot/custobot behavior, design the product offering, influence the algorithm ...

Analyst(s):   Anushree Verma   |   Samantha Searle
Research Feb 2026
... Access Insights Already a Gartner client? The AI leader role fills a critical leadership vacuum within enterprises to champion AI-driven transformation. AI leaders must elevate their role and enhance their effectiveness to shift the conversation to continuous reinvention, create new enterprise strategies ...

Analyst(s):   Mike Rollings
Premium Research Feb 2026
... services and face new financial and security expectations. Exiting TSAs on time is critical, as delays drain cash and disrupt stability. Treating the first 12 months as an operating reset helps CIOs ensure continuity and align with new ownership. Insights at a Glance Issue Context Impact Brief Explainer Narrative ...

Analyst(s):   Andy Rowsell-Jones   |   Kevin Bowling
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