... ServiceNow has emerged as a strategic platform that integrates business workflows across IT, HR, customer service, and beyond. As heads of I&O adopt this platform to drive business transformation, establishing an effective ServiceNow team is critical for success. Insights at a Glance Strategic Planning ...
Analyst(s): Andrew Miljanovski | Rich Doheny
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... security breach of your Salesforce System Admin account is catastrophic. This guidance provides application architects with a framework to enhance the security of your most critical admin accounts to lower the risk of a breach. Overview Problem Statement The Gartner Approach The Guidance Framework Risks ...
... AI-driven efficiencies raise the prospect that HR functions will curb their entry-level hiring. In turn, CHROs must define and communicate the future of entry-level HR talent to both the HR team and critical stakeholders (especially their CEO and CFO) to justify continued entry-level HR hiring. Insights ...
... As AI transforms work, employee trust is a critical barrier to adoption. This note outlines how HR business partners can address employee concerns around the ambiguity of AI-driven role changes, fairness in decisions and the responsible use of data. Insights at a Glance Employees’ Fears of AI Why This ...
... Gartner for R&D Client Stories Gartner for R&D leaders empowers you and your team to achieve your mission-critical priorities and drive business impact. Learn how R&D leaders around the world have leveraged Gartner’s actionable, objective research, proprietary access to R&D analysts, interactive tools ...
... strategy, increasing AI usage and growing complexity of the HR technology market makes aligning technology investments withcritical business needs a perennial challenge for HR technology leaders. Use this research to develop an effective HR technology roadmap to drive alignment. Insights at a Glance Strategic ...
Analyst(s): Alex Chertoff | Ron Hanscome | Harsh Kundulli
... Already a Gartner client? Resource constraints and high demand make it critical for CCOs to focus communications partnership support where it drives the most value. This research outlines how to create and implement a tiered service model that minimizes low-value work and fortifies the CCO’s strategic position ...
... Access Insights Already a Gartner client? Executive leaders can unlock greater value from their enterprise operating model transformation by influencing and nudging critical behaviors that create lasting change. Use Gartner’s behavior levers to shift both the hard-wiring and “soft-wiring” of daily behavior ...
Analyst(s): Janelle Hill | Shawn Murphy | Maddie Otter
... Already a Gartner client? The services of finance transformation strategy consultants are evolving as AI capabilities accelerate. CFOs must cut through the hype and critically assess which AI technologies deliver real results when selecting consulting partners, as these now determine the speed and resilience ...