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Research Nov 2021
... shared services leaders at Deutsche Telekom increased process-mining use cases by 300% in two years by strategically engaging process owners and addressing two common implementation barriers: skepticism about the technology and ad hoc involvement of key staff. Case Overview Critical Components Results ...

Analyst(s):   Finance Research Team
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Research Oct 2021
... Catalog and curriculum management solutions are becoming more critical for institutional agility, program planning and assessment, and student engagement. Higher education CIOs can use this Market Guide to evaluate the value proposition and dynamics of this evolving market. Overview Market Definition ...

Analyst(s):   Tony Sheehan   |   Terri-Lynn Thayer
Research Aug 2019
... Multidisciplinary digital business teams — or “fusion teams” — are critical to success in digital transformation. Progressive CIOs foster rather than fight the rise of the distributed digital delivery model and maximize value by focusing on the human aspects of managing digital business risk. Overview ...

Analyst(s):   CIO Research Team
Research Feb 2021
... Access Insights Already a Gartner client? Data and analytics leaders, including CDOs, are critical to digital acceleration and data-driven transformation. To succeed, they must solidify their strategic purpose, avoid missteps that erode the strategic focus of their role, and focus on transformation and ...

Analyst(s):   Mike Rollings
Research Dec 2020
... the Board survey summary features perspectives from seven members about the key elements that are central to their enterprise architecture digital future. It analyzes members’ priorities, maturity, and critical challenges across the nine elements ─ cybersecurity, enterprise compute, business integration ...

Analyst(s):   Consult the Board Research Team
Research Jun 2020
... Given its fluid nature, efforts to forecast the postpandemic “new normal” are misplaced. Instead, CIOs should use scenario planning to consider the critical uncertainties relating to talent drivers emerging from the COVID-19 pandemic. Overview Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Vivek Swaminathan   |   Matthew Charlet   |   Brian Prentice   |   Daniel Sanchez Reina   |   James Browning   |   Irving Tyler   |   Andy Rowsell-Jones   |   Yuko Adachi   |   Duncan Prosser
Research Aug 2017
... client? Stakeholder support is critical to EA success, but stakeholders often have a range of viewpoints and diverse needs. Enterprise architecture and technology innovation leaders should use this Toolkit to increase their understanding and ability to collaborate and work with key business stakeholders. ...

Analyst(s):   Betsy Burton   |   Saul Brand
Research Jul 2020
... story is still being written. Given its fluid nature, efforts to forecast the postpandemic “new normal” are misplaced. Instead, CIOs should consider critical uncertainties through scenario planning relating to business and IT operations drivers emerging from the pandemic. Overview Analysis Gartner Recommended ...

Analyst(s):   Daniel Sanchez Reina   |   Andy Rowsell-Jones   |   Simon Cushing   |   Cassio Dreyfuss   |   Tsuneo Fujiwara   |   Brian Prentice
Premium Research Apr 2025
... enterprises can help their organizations derive value from GenAI investments by collaboratively planning for future workforce changes. Case Overview Problem Critical Components Results Recommendations Gartner Recommended Reading Presentation Deck Gartner Research ...

Analyst(s):   Maria Nelson
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