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Premium Research Apr 2024
... potential business value of AI is not going to materialize spontaneously. AI leaders should guide their organization toward an era in which AI is not only creating tangible business value, but goes beyond to become a critical competitive differentiator and industry disruptor. Overview Introduction Analysis ...

Analyst(s):   Pieter den Hamer   |   Raghvender Bhati
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Research Nov 2019
... Utility CIOs must choose technology partners to manage business-critical revenue and customer service processes in transitioning energy markets. This Market Guide provides insights on market directions and leading providers of utility billing and customer service systems. Market Definition Market Description ...

Analyst(s):   Zarko Sumic
Research Apr 2019
... Insights Already a Gartner client? To effectively manage IT finances and communicate the value, CIOs and their IT leaders must master four specific views of IT finance. These four views are critical to elevating the strategic business impact of IT investments. Key Challenges Introduction Analysis Build and ...

Analyst(s):   Jim McGittigan   |   Robert Naegle
Premium Research Dec 2024
... Marketing work management platforms are critical to marketing’s productivity goals. With key integrations, they create a record of past, present and planned work that enables operational performance measurement. Use this research to identify platforms that do more than simple project collaboration. ...

Analyst(s):   Kate Fridley   |   Amy Jenkins   |   Rachel Smith   |   Lacretia Marsh   |   Michael McCune
Premium Research Jan 2024
... impactful technologies for 2024 fall under these four themes: the smart world, the productivity revolution, privacy and transparency, and critical enablers. Product leaders can use this research to guide their investment and strategic planning around disruptive technologies. Overview Analysis The Impact Radar ...

Analyst(s):   Tuong Nguyen   |   Danielle Casey
Research Sep 2019
... ERP implementation projects are complex, with cloud and digital business requirements, making SI selection critical to success. Sourcing, procurement and vendor management leaders must use structured evaluation criteria and assess SIs on their data migration and intelligent automation capabilities. ...

Analyst(s):   Jim Longwood   |   Katie Gove   |   Jaideep Thyagarajan
Conference Highlight September 08 2025
... third-party risk, (2) inefficient and redundant processes, and (3) delayed implementation of TPRM technology. Organizations are experiencing increased complexity and pressure within their third-party ecosystems. If assurance leaders take a 5-step approach to maturing their third-party risk management ...
Webinar On-Demand
... to experience significant changes. This comprehensive session aims to equip leaders with the tools and insights necessary to navigate economic challenges and drive sustainable growth. You will walk away from this session with answers to your vital questions and recommendations to help you achieve your ...

Analyst(s):   Alexander Bant   |   Dennis Gannon   |   Randeep Rathindran   |   George Penn   |   Nate Suda   |   Thomas O'Connor   |   Ewan McIntyre   |   Robert Blaisdell   |   Val Sribar
... Assess and Accelerate Your AI Maturity With Gartner AI Score The Gartner AI Score for AI Leaders is an interactive assessment that objectively evaluates your organization’s AI maturity, highlights priority areas for improvement, and provides actionable recommendations and resources you can leverage ...
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