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Research Apr 2017
... Gartner client? A Gartner survey on digital disruptions shows that a clear focus, scope and governance for innovation are critical for responding to resulting opportunities and risks. Enterprise architecture and technology innovation leaders should follow these practices in their innovation efforts. Key ...

Analyst(s):   Betsy Burton   |   Chet Geschickter   |   Mike Walker
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Research Jul 2017
... Catalog and curriculum management solutions offering functions from back-office to student-facing are becoming more critical for institutional agility and student success initiatives. This Market Guide can help higher education CIOs grasp the value proposition and dynamics of this growing market. Market ...

Analyst(s):   Terri-Lynn Thayer
Research Feb 2017
... Network Management Needs an Update Definition of Provider/Partner Alignment Scope of Provider/Partner Alignment Framework of Provider/Partner Alignment Critical Capabilities of Provider/Partner Alignment Use Cases of Provider/Partner Alignment Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Bryan Cole
Research Aug 2017
... will continue to face disruption in coming years, leading to the adaptation of different market scenarios. Here, CSP CIOs can develop strategies that align with the allegiance scenario, where open ecosystem participation and community-style collaboration will be vital. Analysis The CSP Market Scenarios ...

Analyst(s):   Mentor Cana   |   Amresh Nandan
Research Oct 2017
... Access Insights Already a Gartner client? Governance is one of the most critical capabilities and leadership disciplines required for CIOs to enable organizations to execute on their operational and strategic goals. Technology evolution is driving digital and other transformational business models, requiring ...

Analyst(s):   Remi Gulzar   |   John MacDorman
Research Jan 2020
... organization is serious about culture change only when they see leaders changing their own behavior. CIOs who need to promote culture change should orchestrate “leadership moments” in which they act as role models, exemplifying new cultural traits at critical points. Key Challenges Introduction Analysis Leadership ...

Analyst(s):   Mary Mesaglio   |   Elise Olding
Research Feb 2017
... poised to participate in a digital ecosystem of connected service networks. A focus on interoperability and an external orientation that embraces interdependence are critical to success. Survey Objective Data Insights Top, Typical and Trailing Performers Top Performers Are Rewarded for Results The Strategic ...

Analyst(s):   Rick Howard
Research Jul 2017
... Access Insights Already a Gartner client? Scanning external trends that will impact the organization and its markets is a critical requirement to prosper in the digital era. Enterprise architecture and technology innovation leaders focused on mastering emerging and strategic trends can use this research ...

Analyst(s):   Don Scheibenreif
Research Aug 2021
... ServiceMax ServiceNow ServicePower Inclusion and Exclusion Criteria Evaluation Criteria Context Market Overview Gartner Recommended Reading Note 1. Critical Capabilities: Detailed Functionality Requirements Evaluation Criteria Definitions Gartner Magic Quadrant Abstract ...

Analyst(s):   Naved Rashid   |   Jim Robinson
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