... CTOs can avoid obstacles to scaling GenAI by embracing emerging industry best practices. They must prioritize business value, focus on AI literacy and responsible AI, nurture cross-functional collaboration, and stress continuous learning to achieve successful outcomes. Overview Strategic Planning Assumptions ...
Analyst(s): Alberto Pietrobon | Leinar Ramos | Arun Chandrasekaran
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... This case study shows how CIOs can enable enduring mission outcomes through investment in AI capabilities. DC Child and Family Services Agency achieved this by leveraging AI analysis of language and feedback, enhancing frontline staff’s ability to interact with clients empathically. Case Overview Gartner ...
... Access Research Already a Gartner client? Understanding the value AI can offer is key to securing leadership support and success. Enterprise architecture leaders should use this research to understand the cost-benefit dimensions of using AI to generate reference architectures. When to Use Directions for ...
Analyst(s): David Sugden | Darin Stewart | Lucas Kobat | Shubhangi Jena | Andrei Razvan Sachelarescu | Ankita Khilare
... are failing to achieve returns on GenAI investments due largely to low AI literacy in the workforce. This video offers executives leaders three critical steps to address this challenge, including embedding employee upskilling in AI initiatives so they deliver target value. Gartner Recommended Reading ...
... Executive leaders struggle to drive adoption of and value from generative AI, often because they overlook the impact this technology will have on employees. Learn how to put people at the center of your GenAI strategy to get the most out of AI investments. Gartner Recommended Reading Gartner Research ...
... Customer education, regulatory issues and data scarcity emerged as top challenges for AI service organizations to overcome. Product leaders must focus on improving the accuracy of their AI models and communicating the business value in terms of KPIs to drive adoption. Overview Analysis Gartner Recommended ...
... Healthcare organizations are under pressure to reduce costs and improve care through care management programs. AI and generative AI create an opportunity to revolutionize CM strategy. CIOs can capitalize on AI advancements to position their organization at the forefront of the next generation of CM. Gartner Research ...
... The adoption of generative AI and AI agents raises the urgency to protect products from unexpected and uncompensated use. This research helps product managers capitalize on AI’s monetization potential while protecting customer/partner relationships and profits. Overview Strategic Planning Assumption ...
Analyst(s): Eric Goodness | John Santoro | Nicholas Carter
... The NIST AI Risk Management Framework establishes guidance for implementing AI solutions for use by the U.S. federal government. U.S. federal CIOs can use this research to get a foundational understanding of the framework and immediate actions they can take to manage AI-related risk. Gartner Research ...