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Research Jan 2025
... Access Research Already a Gartner client? Understanding the value AI can offer is key to securing leadership support and success. Enterprise architecture leaders should use this research to understand the cost-benefit dimensions of using AI to generate reference architectures. When to Use Directions for ...

Analyst(s):   David Sugden   |   Darin Stewart   |   Lucas Kobat   |   Shubhangi Jena   |   Andrei Razvan Sachelarescu   |   Ankita Khilare
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Premium Research Apr 2025
... are failing to achieve returns on GenAI investments due largely to low AI literacy in the workforce. This video offers executives leaders three critical steps to address this challenge, including embedding employee upskilling in AI initiatives so they deliver target value. Gartner Recommended Reading ...

Analyst(s):   Graham Waller
Premium Research Feb 2025
... Executive leaders struggle to drive adoption of and value from generative AI, often because they overlook the impact this technology will have on employees. Learn how to put people at the center of your GenAI strategy to get the most out of AI investments. Gartner Recommended Reading Gartner Research ...

Analyst(s):   Alicia Mullery   |   Sneha Ayyar
Premium Research Jan 2024
... Customer education, regulatory issues and data scarcity emerged as top challenges for AI service organizations to overcome. Product leaders must focus on improving the accuracy of their AI models and communicating the business value in terms of KPIs to drive adoption. Overview Analysis Gartner Recommended ...

Analyst(s):   Vibha Chitkara   |   Annette Zimmermann   |   Aakanksha Bansal   |   Nick Ingelbrecht   |   Akhil Singh
Premium Research Dec 2024
... Chris Howard unpacks how to effectively scale AI by determining which AI race your business is running. He explores the two paths organizations must navigate: the race among AI vendors to innovate and the race among others to create value for end users. Gartner Research ...

Analyst(s):   Chris Howard
Research Apr 2024
... Access Research Already a Gartner client? The market of conversational AI is evolving rapidly, and new solutions are emerging. Applications and software engineering leaders should use this research to navigate the CAI space and evaluate options based on current trends in use cases and vendors’ capabilities ...

Analyst(s):   Sheetal Duggal
Premium Research Jul 2024
... Generative AI’s rapid evolution presents many cybersecurity risks — one of the most significant being the potential to distract CISOs from their other priorities. In this episode of CISO Edge Podcast, we explore ways that cybersecurity leaders can navigate the GenAI hype to create real value. Overview ...

Analyst(s):   Jeremy D'Hoinne   |   Christopher Mixter
Research May 2025
... Access Research Already a Gartner client? Growth remains a priority for enterprises, with AI driving both opportunities and challenges. High-growth firms excel by leveraging dynamic capacity. This report provides insights, backed by survey data, to help executives enhance agility, optimize investments ...

Analyst(s):   Andy Rowsell-Jones   |   Angela Kreiter   |   David Furlonger
Premium Research Aug 2024
... Gartner First Takes Fresh insights on emerging trends This comparison plots 18 of the most prominent use cases for generative AI in the investment services industry against value and feasibility. Investment services CIOs can use this to start strategic conversations to guide investment decisions in this ...

Analyst(s):   Ali Merji   |   Agustín Rubini   |   Chuck Thomas
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