... summary features perspectives from 37 Gartner Research Board for Global CIOs and Data and Analytics Research Board members regarding their generative AI (GenAI) training initiatives. It outlines the methods members use to deliver GenAI training, their estimated training budget, and the strategies to measure ...
Analyst(s): Consult the Board Research Team
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... Generative AI restructures how work is done for rich content such as text and graphics, which will lead to major shifts in what IT services are asked to do and how they will accomplish it. Service providers must pursue what GenAI enables and experiment with pricing and operating shifts. Overview Strategic ...
... Gartner First Takes Fresh insights on emerging trends The 12 most promising generative AI use cases for CX are measured against value and feasibility. Enterprise applications leaders can use this evaluation for strategic conversations with their business units and IT peers to help guide prioritization ...
Analyst(s): Don Scheibenreif | Michael Chiu | Maria Marino | Ilona Hansen
... Gartner First Takes Fresh insights on emerging trends This comparison plots 17 of the most prominent use cases for generative AI in public safety against value and feasibility. CIOs in public safety can use this to start strategic conversations to guide investment decisions in this technology and achieve ...
... Tech services leaders need to build D&A and AI service offering roadmaps that plan for the three waves described in this research. This will position their offerings to capture growth opportunities over the next several years as advanced data and AI capabilities spread throughout industries. Overview ...
... of cloud computing and generative AI, and the vast quantities of water needed to cool the hardware associated with these new technologies, are changing how we consume this vital resource. IT leaders must build a resilient water strategy into their core business and AI sourcing if they want to thrive. ...
... heightened organizational interest, many HR functions are in the process of implementing generative AI. HR leaders can use this research to benchmark their current progress and decide how to proceed with generative AI in their HR strategy. Overview Strategic Planning Assumption Survey Objective Data Insights ...
... Access Research Already a Gartner client? Chief sales officers often focus on AI efficiency gains without considering the positive impact on the sales process and the buyer’s journey. This tool helps to align AI use cases and technology investments to buyer journey stages and improve buy-in from stakeholders ...
Analyst(s): Alyssa Cruz | Sandhya Mahadevan | Dan Gottlieb | Wendy Butler-Mafuz
... client? Diverse buying group needs, coupled with rapid advancement in AI, require sales to innovate in engaging buyers and upskilling sellers. CSOs can leverage this analysis to craft inclusive buyer engagement strategies, balance AI with sellers’ human skills and ethically integrate technology. Overview ...
Analyst(s): Colleen Giblin | Kelly Fischbein | Adnan Zijadic | Daniel Hawkyard | Doug Bushée | Michael Katz | Alyssa Cruz