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Premium Research Feb 2025
... The rapid pace of AI innovation is now on the verge of altering both the nature and the capabilities of ERP applications. This research is designed to help ERP leaders assess the state of AI in the ERP market and to set realistic expectations regarding enterprise goals and objectives. Overview Strategic ...

Analyst(s):   Denis Torii   |   Greg Leiter
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Premium Research Jul 2024
... Chris Howard ponders neuro-symbolic AI, questioning the pursuit of 100% accuracy and emphasizing the power of fluency and creativity in problem solving. Gartner Recommended Reading Gartner Research ...

Analyst(s):   Chris Howard
Premium Research Aug 2024
... GRB-scale organizations are exploring approaches for making their third-party risk management programs more adaptive to manage the risk of AI in tech supply chains. Gartner Research ...

Analyst(s):   Research Board Research Team
Premium Research Apr 2025
... This research identifies 18 AI use cases that are relevant to the provision of IT support in infrastructure and operations. I&O leaders can use this information to identify the best ITSM use cases for their IT service desk organizations based on use case feasibility and business value. Overview How to ...

Analyst(s):   Chris Matchett   |   Rich Doheny
Research Apr 2022
... Already a Gartner client? CSPs are focusing on increasing adoption of AI and automation to help customers with their overall experience. CSP CIOs must develop an approach for sourcing and implementation with the intent to scale AI adoption across customer and business operations. Overview Market Definition ...

Analyst(s):   Pulkit Pandey   |   Amresh Nandan
Premium Research Apr 2025
... Selecting an appropriate strategy for delivering AI initiatives is a critical enabler of AI success. Data science/ML/AI leaders can use this research to identify the optimal choice of AI delivery methods by aligning various approaches and augmented tools with specific use cases. Overview Introduction ...

Analyst(s):   Yogesh Bhatt   |   Souparna Palit   |   Scott Clendaniel
Premium Research Oct 2024
... The development and deployment of LLMs used for generative AI are driving demand for new hardware technologies for higher-performance computing. Product leaders can gain a competitive advantage in coming years by assessing and utilizing the emerging technologies highlighted here. Overview Strategic Planning ...

Analyst(s):   Alan Priestley   |   Shrish Pant   |   George Brocklehurst   |   Menglin Cao   |   Adrian O'Connell   |   Anushree Verma   |   Uko Tian   |   Gaurav Gupta
Premium Research May 2024
... Bank employees are optimistic about AI’s impact on their job security but unconvinced their banks can use AI responsibly. Bank CIOs should use this research to understand this sentiment and work with other leaders to set AI policies and practices that will improve AI tool adoption among employees. Overview ...

Analyst(s):   Chris Regan   |   Derek Frost
Premium Research Jul 2024
... evolution of generative AI technologies and techniques continues unabated, as does the corresponding hype, making this tumultuous landscape difficult to navigate. Technology innovation leaders can use this Hype Cycle to identify innovations to exploit as they execute their AI strategies. Strategic Planning ...

Analyst(s):   Arun Chandrasekaran   |   Leinar Ramos
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