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Premium Research Nov 2024
... Gartner First Takes Fresh insights on emerging trends This comparison plots 13 of the most prominent use cases for generative AI in government contact centers against value and feasibility. CIOs responsible for a government call or contact center can use this to start strategic conversations to guide ...

Analyst(s):   Dean Lacheca
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Research Oct 2024
... Access Research Already a Gartner client? Organizations across industries are being pulled into a whirlwind of AI innovation and risk. Those that anticipate AI’s impact have an advantage, but they must not get carried away by the storm. CIOs should use these predictions as a call to action today to prepare ...

Analyst(s):   Richard Addiscott   |   Daryl Plummer   |   Rita Sallam   |   Bob Johnson   |   Stewart Buchanan   |   Leigh McMullen   |   Mike Ramsey   |   Lauren Wheatley   |   Avivah Litan   |   Sarah Watt   |   Thomas Bittman   |   Gene Alvarez   |   Svetlana Sicular   |   Ryan McKinney   |   Victoria Rowan   |   Frances Karamouzis   |   Julian Sun   |   Deepak Seth   |   Janelle Hill   |   Whit Andrews   |   Don Scheibenreif   |   Tom Coshow   |   Lloyd Jones   |   Danny Kreidy   |   David Furlonger
Premium Research Mar 2025
... Gartner First Takes Fresh insights on emerging trends Organizations deploying graphics processing units to support AI workloads in their data centers require new network design practices. Here, we highlight the key changes that I&O leaders responsible for data center networking will need to make. Overview ...

Analyst(s):   Jonathan Forest   |   Simon Richard   |   Naresh Singh   |   Andrew Lerner   |   Nauman Raja
Research Apr 2024
... reglobalization, talent crises and higher interest rates. Executive leaders should convince CEOs a productivity transformation program is needed, or AI’s power will be wasted. Overview Analysis Gartner Recommended Reading Note 1: Quantitative Easing Note 2: Examples of Top Leader Groupthink Gartner Research ...

Analyst(s):   Mark Raskino   |   Graham Waller   |   Kristin Moyer   |   Stephen Smith
Research Aug 2024
... Access Research Already a Gartner client? Open-source GenAI models for coding are emerging as alternatives to proprietary models to democratize the use of AI in software engineering. This research helps software engineering leaders investigate the viability of models such as Code Llama, Codestral, CodeQwen ...

Analyst(s):   Arun Batchu   |   Nitish Tyagi   |   Manjunath Bhat   |   Haritha Khandabattu
Research Aug 2024
... the scarcity of available talent, organizations will need to reskill existing IT operations personnel to facilitate the support and usage of generative AI within I&O. I&O leaders can use this research to help IT operations build the skills needed to leverage GenAI for value-added support. Overview Introduction ...

Analyst(s):   Cameron Haight   |   Manjunath Bhat
Research Nov 2024
... computing use is growing. As use cases and edge data also grow, enterprises are on an inevitable journey toward more sophisticated use cases and edge AI. Infrastructure and operations leaders must be proactive in identifying use cases and enable this journey through a platform approach. Overview Strategic ...

Analyst(s):   Tom Coshow   |   Thomas Bittman   |   Eric Goodness
Premium Research Mar 2025
... The Protecting Data in the Age of AI Pickup Team will provide CISOs with discussions around data protection strategies amid AI advancements, covering data classification and security strategies aligned with business goals. Session Description Gartner Research ...

Analyst(s):   CISO Coalition Research Team
Premium Research Mar 2025
... The Protecting Data in the Age of AI Pickup Team will provide CISOs with discussions around data protection strategies amid AI advancements, covering data classification and security strategies aligned with business goals. Session Description Gartner Research ...

Analyst(s):   CISO Coalition Research Team
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